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"Property is old and unkept."

"Parking was fine in front of the building. The food met our needs. But when we booked Expedia showed that allowed cats and dogs and this Windgate is Steubenville OH did take cats in Dec 2025 when we stayed there. but I called the day prior to our reservation, and they said they did not take cats since things have changed. They only take dogs now. It was to late to book with someone else so we had to scramble to find someone to take our cat. after going back and forth with Wingate they called the third party and Expedia change their information to only dogs. no good "

"The room was big with very comfortable beds. The shower had great water pressure and was easy to use. The lobby was spacious and welcoming and the work out room was equipped with everything I needed."

"Food at restaurant was excellent. Beds and pillows were so comfortable."

"loved the stay! the house was equipped with more things than what we needed."

"Hallway smelled like cigarette smoke, large group in the lobby being extremely loud until the middle of the night and a large dog barking all night. "

"Room needed repairs, desk, dead bolt on door did not work. Breakfast, poor. Exercise room cheap and stair climber did not work."

"There was bed bugs in my room and didn’t find them until I woke up the morning of my leaving! SICK and they didn’t even offer me a refund.. it was wild!! Breakfast though was amazing wide variety of stuff…"

"The only thing in the room that was clean was the bed, had a jacuzzi tub room and I had to clean it before it could be used, none of the surfaces were clean, we had only 2 towels 1 washcloth and no hand towels, when we got to the room the door was open and the phone did not work. This was our second stay within around a months time and I was very disappointed this time around. Breakfast was fine, no cream cheese option or peanut butter. However when I got back to the room with my food my key wouldn't work I had to leave my food at the end of the hall on a window seal to go back down to have a new key made. "