Does Crofton House Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crofton House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crofton House Hotel?

Self parking is free at this property.

What time is check-in at Crofton House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

Where is Crofton House Hotel located?

Located in Torquay City Centre, this spa hotel is within a 10-minute walk of Riviera International Conference Centre and Torre Abbey. Torquay Marina and Princess Theatre are also within 15 minutes. Torquay Station is 13 minutes by foot and Torre Station is 14 minutes.

Crofton House Hotel Reviews, Deals & Photos 2025

10/10 Excellent

? ? Chloe

25 October 2025

Liked: Amenities

Lovely place to stay, reception was very welcoming and the room was very clean. Comfortable beds and a nice size flat screen tv. Provided with shampoos conditioner and shower gel. Also teas and coffee. I will be returning! Thank you for our stay :) Didn’t have breakfast so couldn’t comment on that. Plenty of parking on the outside of the hotel. Free use of sauna jacuzzi and even out door swimming pool with garden. The only thing was there seemed to be no where to get a bottle of water. Very happy with our stay.

Stayed 1 night in Oct 2025

8/10 Good

Amina

4 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good Room& indoor swimming pool plus nice staff.

Stayed 1 night in May 2025

8/10 Good

Neil

17 June 2025

Worked just fine for our purpose… Room was comfortable and spacious, no problem parking.

Stayed 2 nights in Jun 2025

10/10 Excellent

Craig

14 September 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly staff , comfortable rooms

Stayed 1 night in Sep 2022

10/10 Excellent

Janice

11 November 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would stay there again.

Stayed 1 night in Nov 2023

10/10 Excellent

Caroline

24 May 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay

Friendly comfortable and I would recommend the hotel to friends The staff went out of their way to make us feel welcome and nothing was too much trouble

8/10 Good

Robert

9 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👍

Really nice hotel, nice room, friendly service, great location, no issues. 5 minute walk to the beach.

Stayed 2 nights in Jun 2024

2/10 Terrible

Kirsty

9 March 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, broken, not fit for purpose

Booked for 4 nights, stayed for 2. Staff were scarcely available, lots of broken parts in our room that didnt get fixed or looked at despite us raising with the manager. Radiators that deapite being switched off, kept heating overnight and keeping the room at 30°c. Cold swimming pool and jacuzzi. Overall very disappointed - thought it would be a nice budget hotel but left after 2nights. Would NOT recommend.

Stayed 4 nights in Mar 2025

4/10 Poor

Nicola

28 August 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The hotel was fine, really needs a bit of a renovation - so much potential but very outdated! The walls are paper thin we got woken up by the people next to us and couldn’t sleep for hours. Comfy bed, good location

Stayed 1 night in Aug 2022

4/10 Poor

Katy

11 April 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Entry to room is by four digit passcode on electronic pads which are loud so you’re woken up all night by noise of people in and out their rooms . Place is unmanned at night ( that’s the reason you can only check in between 3-9) so other guests behave as they want to. Playing loud music in the communal area , drunken couples having arguments . Place is shabby and obviously hasn’t had any money or love put into it for years . Nowhere to hang your clothes . Cheap thin duvets. Exposed live extension leads . Shower makes a terrible noise which must wake the other guests up . The room was very clean however . Potentially beautiful building and gardens but all uncared for and unkempt . Maybe ok for young people for a night out in Torquay but definitely not for business traveller or a someone who wants peaceful stay .

8/10 Good

Jennifer

10 August 2022

Liked: Cleanliness, staff & service, room comfort

Work in progress

Very welcoming and helpful staff, wonderful facilities however, the hotel is in need of an upgrade. This process appears to have been started but it is definitely a work in progress. The beds and furniture in the rooms was new and comfortable. Rooms have been recently painted and carpeted but the bathroom and window covering still need upgrading. No breakfast facilities.

Stayed 1 night in Aug 2022

6/10 Okay

Neil

30 October 2022

Liked: Staff & service

This hotel is ok - it could be nice but it needs some sorting out. The boiler kept breaking down when we were there and although they moved us room to one with a bath (which did have hot water) it was annoying, they fixed in the evening of our stay but it has stopped again in the morning. We had a suite which was lovely but the double room our friends had was not. To be fair it was really cheap so can’t complain much but a working shower is pretty essential!!

Stayed 1 night in Oct 2022

2/10 Terrible

Darren

28 August 2022

Disliked: Staff & service, amenities

Got charged £10 on arrival for parking it’s cheaper in the street no staff at all at breakfast nothing fresh Sachet coffee really poor no water even to make coffee with the sachets provided key drop no one to even discuss it with at check out pls avoid the place really foul Odour on the landing on way out from room and still present in the morning I think there’s a sewage problem this is an honest review

Stayed 1 night in Aug 2022

2/10 Terrible

Neil

29 May 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Nobody on reception when we got there. Premises completely open and not a single person around. Tried to ring number on desk several times no answer. Eventually got someone and had to wait approx 30 minutes in total for him to arrive. Room dated, cobwebs everywhere. No toilet roll so had to chase after staff in car park for some. Used packets of toiletries left by previous people in bathroom. Never ever stay here again

Stayed 1 night in May 2022

4/10 Poor

Verified traveler

20 March 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

All in above

Hotel was very run down, squeaky floor boards which kept us awake from other people moving around and talking First room we were given was very grotty and smelly had to open all the windows and dusted with a tissue then asked for polish and a duster but they changed us to another room which was better Bed was very hard Quilt had stains on and pillow Staff were very friendly and food was nice Overall wouldn’t go back Our first choice of hotel was cancelled a week before our departure so had no choice to go to this one which we were transferred to I have no idea what the excellent facilities were meant to be There was no swimming pool or hot tub which the original hotel we booked had To top it all we got no refund although this hotel was cheaper to stay in than the one we booked so overpaid for it Wouldn’t recommend it to anyone The only positive we’re the staff were really nice

Stayed 7 nights in Mar 2023

2/10 Terrible

Claire

5 December 2022

Disliked: Staff & service, room comfort

Frightened for our safety!

We had a terrible experience during our stay! Met by staff that couldn’t speak English we were shown to our room, through numerous doors and tiny corridors! At first everything seemed ok. But when returning to our room at about 11:30pm we noticed a lot of movement and creeping outside our door. After some time I decided to have a look, I crept over to our door and opened it quickly. Not expecting to see anyone I was shocked to find the staff member outside. It was 1am and there was absolutely no reason for him to be there! The room lock is not very secure so we had to place a chair in front of the door! And the crazy around the door was big enough to allow someone to look through!! Me and wife didn’t sleep a wink that night! The auto corridor lights would come on often and the creeping around continued till about 5am. As a female couple we felt extremely vulnerable and frightened, so that morning we packed our bags and left, there was no way we were staying another night!

Stayed 2 nights in Dec 2022

6/10 Okay

Sharon

30 August 2022

Liked: Room comfort

Disliked: Staff & service

FAWLTY TOWERS RETURTNS!!!

We were a little suprised on our arrival as there was no one on the desk and the entrance to the hotel seemed dated and dismal,so all in all not a very welcoming arrival,it became apparent why there was no one on the desk as during our one night stay we never saw anyone again.The person on our arrival was very helpful and pleasent and showed us around the facilities. When we went down in the morning for our continental breakfast,there was very little there and we were prompt at 9 the time we were given,! the kettle was empty and there was a shortage on cutlery!other guests were also unhappy about the situation! We rang the number left at desk,but no one came,so i went hunting for the kitchen to fill the kettle and wash some cutlery, not someting you expect to have to do in a hotel!! there was literally no one around and i was very shocked at the condition of the kitchen!! Although our room was comfortable our stay at this hotel was very disappointing and would find it a very welcoming appology if the hotel re embursed our money as we dont feel we were looked after in any way as there was no staff to do so,needless to say,we wont be coming back!

Stayed 1 night in Aug 2022

2/10 Terrible

Tracey

19 June 2023

It was closed why take the booking

Stayed 8 nights in Jun 2023

4/10 Poor

Greg

16 June 2023

Disliked: Staff & service, property conditions & facilities

It’s a lovely building and has lovely rooms. However there was no hot water, the shower didn’t work , broken plug in bathroom sink. Couldn’t complain as there was no staff for most of the day Continental breakfast was very very limited with no fresh milk or any juices. We were the only people staying there. Never again

Stayed 3 nights in Jun 2023

6/10 Okay

William

27 September 2022

Liked: Staff & service

Disliked: Cleanliness

Really lovely staff. Evidently refurbishing the property which is needed. Comfy beds. Unfortunately there was an awful smell coming from our bathroom. In addition, the rooms smelts like mold and the bathroom was covered in mold in the shower seals. The steam room needs a good bleach as mold in it and smells awful.

Stayed 3 nights in Sep 2022

4/10 Poor

Kelly

5 September 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

The room was nothing like we booked. The pool and billiard rooms were terrible. Everything needs updating. The property is in bad condition. The pool has no chlorine or cleaning chemicals. The lady who greeted us was lovely but other than that, it was a very disappointing stay.

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

8 August 2022

Liked: Cleanliness, staff & service

A little disappointed

We were disappointed by the lack of breakfast facilities and the general standard of this hotel, given the price paid. We had to pay for parking which was also a surprise when it was listed as having parking on site without any mention of payment. The hotel was very old fashioned. Only two tiny towels provided and limited toilet paper. We had to request more and this was provided without any issues. We opted for the “superior” room which was lovely and spacious with a nice view.

Stayed 2 nights in Aug 2022

8/10 Good

David

27 May 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel with good Pool and Sauna

Cleanliness of rooms excellent, Hotel staff were very helpful when around. Shame there wasn't a bar as the terrace is a lovely place to sit out on a summers evening and have a drink. Breakfast wasnt available for the dates of our stay, which was a shame. Pool and Sauna very pleasant.

Stayed 1 night in May 2022

10/10 Excellent

Angela

23 April 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed for 2 nights, staff were very helpful, carried our bags up to our room. Room was very clean though on the small side with no chairs, so could only sit on the bed.

Stayed 3 nights in Apr 2022

10/10 Excellent

Ishwar

15 February 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotels was good

Stayed 1 night in Feb 2022

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