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The Richmond Hotel

2.0 star property
Property in Torquay with a 24-hour front desk

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Photo gallery for The Richmond Hotel

Beach
View from property
Exterior
Miscellaneous
Lobby

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Free WiFi
The current price is AED 153
AED 184 total
includes taxes & fees
25 Jun - 26 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, Ensuite, Sea View

Deluxe Double Room, Ensuite, Sea View | 1 bedroom

Deluxe Double Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite | 1 bedroom

Comfort Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, Ensuite, Sea View

View from property

Superior Triple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Fan
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Triple Room, Ensuite

Standard Triple Room, Ensuite | 1 bedroom

Standard Triple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Iron/ironing board
Wardrobe or closet
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room, Ensuite

Single Room, Ensuite | 1 bedroom

Single Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Iron/ironing board
Wardrobe or closet
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite | 1 bedroom

Standard Quadruple Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Iron/ironing board
  • 15 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible | 1 bedroom

Deluxe Suite, Accessible

Highlights

Separate sitting area
Heating
Separate bedroom
Electric kettle
Desk
  • 30 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Economy Double Room, Ensuite

1 bedroom

Economy Double Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

View from property

Quadruple Room, Ensuite, Sea View

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 18 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Comfort Twin Room, Ensuite

Comfort Twin Room, Ensuite | 1 bedroom

Comfort Twin Room, Ensuite

Highlights

Heating
Separate bedroom
Blackout drapes/curtains
Hair dryer
Electric kettle
Digital channels
Desk
Iron/ironing board
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
27 Croft Road, Torquay, England, TQ2 5UD

What's nearby

  • Torre Abbey Sands - 3 min walk - 0.3 km
  • Princess Theatre - 6 min walk - 0.6 km
  • Torre Abbey - 8 min walk - 0.7 km
  • Inner Harbour - 11 min walk - 1.0 km
  • Babbacombe Beach - 4 min drive - 2.7 km

Getting around

  • Torquay Station - 14 min walk
  • Exeter (EXT-Exeter Intl.) - 43 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Loungers Visto Lounge - ‬8 min walk
  • ‪Bistrot Pierre - ‬8 min walk
  • ‪Subway - ‬6 min walk
  • ‪Appleby's - ‬2 min walk

About this property

The Richmond Hotel

Property located in Torquay City Centre
The Richmond Hotel provides everything you need. Stay connected with free WiFi in public areas.
Other perks at this property include:
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • Multilingual staff

Languages

Arabic, English

Similar properties

Front of property

The Sherwood Palm Hotel, Torquay Beach

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.8 out of 10, 185 reviews
The price is AED 137
AED 194 total
includes taxes & fees
25 Jun - 26 Jun
The Sherwood Palm Hotel, Torquay Beach

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Frequently asked questions

Is The Richmond Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Richmond Hotel?

Self parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at The Richmond Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at The Richmond Hotel?

Check-out is at 10:00 AM.

Where is The Richmond Hotel located?

Located in Torquay City Centre, this property is within a 10-minute walk of Greek Orthodox Church of Saint Andrew, Riviera International Conference Centre, and Torquay Marina. Princess Theatre and Torre Abbey Sands are also within 15 minutes. Torquay Station is 14 minutes by foot and Torre Station is 16 minutes.

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The Richmond Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 58 out of 259 reviews
Rating 8 - Good. 88 out of 259 reviews
Rating 6 - Okay. 40 out of 259 reviews
Rating 4 - Poor. 29 out of 259 reviews
Rating 2 - Terrible. 44 out of 259 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Chandan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in May 2025

2/10 Terrible

Mandy

Disliked: Cleanliness, amenities, property conditions & facilities
Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building
Stayed 1 night in May 2025

2/10 Terrible

Penny

Disliked: Cleanliness, amenities, property conditions & facilities
Awful! No running cold water in room, couldn't flush toilet, kettle was disgusting so couldn't use, no cups,no soap. Poor cleanliness. TV okay, bed comfy, clean bedding and towels. Parking advertised but be warned there is a £10 charge per night which I found out on arrival and didn't see mentioned on website.
Stayed 1 night in Jun 2025

4/10 Poor

Katarzyna

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.
Stayed 1 night in May 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was t clean, little or no fire/safety standard. Toilet had a deposit from the previous guests which didn't flush as there's not enough water in the cistern, shower didn't work, cold tap dribbled only & hot tap got so hot it was impossible to keep your hands under it. Room was bamp, everything was old part fixed & part painted this is not worth the £63 per night rate & Expedia should refuse to sell these properties however corporate greed means they don't care. When I checked in there was a lady at reception who had been moved twice & she was having water problems again & when I asked the reception guy told me we would have no problems with the two rooms that cost me £126.00 for the two. Waste of money & I expect a full refund from EXPEDIA!! Expedia for once in your life do something about it as this hotel should be closed by the council & the fire service as it's a disaster waiting to happen!!!
Stayed 1 night in Jun 2025

6/10 Okay

Marek

Liked: Staff & service
hotel is old and i think it needs a complete refurb
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Liked: Staff & service, amenities, property conditions & facilities
The hotel is a lovely place, the staff was friendly and very helpful. On the days when we stayed the unique bad things we encountered were noise guesses in the room next door, so we couldn't really rest as we expected but apart from that attention at the hotel in great!
Stayed 2 nights in May 2024

6/10 Okay

Razvan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend this place
Stayed 1 night in May 2024

8/10 Good

TOM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Basic but worked for me.

Basic hotel with a really friendly reception worker who was great. Brilliant view from the balcony.
Stayed 1 night in Jun 2023

10/10 Excellent

Kirsty

we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry
Stayed 2 nights in Dec 2023

4/10 Poor

Ramon

Liked: Room comfort

Very cheap, very old and basic. Ok for a night

It is ok for a night. It is very basic so if you are looking for a cheap deal is ok. Disappointed with the water temperature in the shower. Was a bit cold for me.
Stayed 1 night in Aug 2024

2/10 Terrible

Sandrah

Disliked: Staff & service
The service at this place is terrible. The staff are unavailable. It’s so frustrating. The neighborhood is beautiful. The place is walkable to and from the train station.
Stayed 3 nights in Jun 2024

6/10 Okay

Beverley

Disliked: Property conditions & facilities, room comfort

Overnight stay

Room was what we paid for - cheap and cheerful. Nothing special. Windows were filthy but the view was great. Leaving the windows open meant it was very noisy. We were next to the stairs so also heard everyone coming and going. Mattress was old and springy.
Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Disliked: Cleanliness, amenities, property conditions & facilities
On arrival told where we were staying went to the room no curtains went back oh we will move you and we have upgraded your room oh thankyou, new room no bulbs in bedside light singular only one double socket in room hmm wont be going back
Stayed 1 night in Jul 2024

2/10 Terrible

Kirsty

Disliked: Amenities, property conditions & facilities
This hotel was disgusting I wouldn’t have left a dog here let alone human however customer sevices were great when I called them and they transferred us to TorPark hotel which was spot on very clean and staff were amazing nothing was ever too much trouble! So definite no go for Richmond hotel but Tor park is recommended
Stayed 1 night in Jun 2024

2/10 Terrible

Kerry

Disliked: Cleanliness, property conditions & facilities, room comfort
I didn’t stay I handed the key back
Stayed 1 night in Jul 2023

2/10 Terrible

Simon

Disliked: Amenities, property conditions & facilities
The worst hotel I have ever been in. Room really dirty, kettle dirty, squeaky bed, squeaky floorboards, moths and Flys galore. The whole vibe of place was awful and depressing. Place needs a big big upgrade on everything.
Stayed 1 night in Sep 2023

2/10 Terrible

Niaz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible experience. The windows did not open and were unclean. The carpet was unclean too. The beds had one pillow per person with no headboards on the bed. We had no towels and were told they were waiting on the towels - we got these just before checkout. Overall an unpleasant experience.
Stayed 1 night in Aug 2024

4/10 Poor

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has wooden bunk beds but they are very old and weak made noise every time when the children moved . The shower was broken and leaking unable to used it . No towels provided until I asked for it , we’ve been family of 4 two towels only for all !! The are no socket near to the bed struggling to charge the phones or using my CPAP machine as I have sleep apnea.
Stayed 1 night in Aug 2024

4/10 Poor

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has wooden bunk beds but they are very old and weak made noise every time when the children moved . The shower was broken and leaking unable to used it . No towels provided until I asked for it , we’ve been family of 4 two towels only for all !! The are no socket near to the bed struggling to charge the phones or using my CPAP machine as I have sleep apnea.
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dirty

Room was dirty when checked in with blood on the shower curtain. we told staff who assured us they would get room cleaned. we were there 2 days and still the same when we left. very tired with a lift that sounds like it will explode when doors closing. hard to find any staff Dont waste your money staying here!
Stayed 2 nights in Jun 2023

2/10 Terrible

Vera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AVOID AVOID! Rip Off. Dirty. No service.

AVOID AVOID AVOID!!! This hotel is a building site that hasn't seen a cleaner for months. Please read more on TA if in doubt! The first room we got offered had no curtains, a dirty bath full of hair, and had a strong paint smell. The second had a burnt bed, holes in the sheets, and a filthy carpet. We did NOT stay and I suggest you dont even book. You pay on site so can't get a refund through hotels.com. We spent an hour on the phone with 'customer services' only to be told their policy required them to escalate the issue to 'the management' . 2 days later our refund request was declined for no reason. A total rip off, they know everybody would request a refund through this portal hence they take your cash on site. AVOID AVOID AVOID
Stayed 1 night in Aug 2024

2/10 Terrible

Veera

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
My mates pillow had blood on it asked them to change it said was he happy to keep the same pillow case.
Stayed 1 night in May 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in mid renovation following take over by new owners 3 weeks ago. While the bedding was clean, nothing else was. The place shouldn't be open. 1 curtain missing 1 just hanging on. No shower curtain, no tea/coffee or milk in the room but a kettle and 2 tiny cups. Only 1 pillow each. Dirty carpets. Lift broken. Payments through Expedia are not working, so we had to pay cash as the only other method they accepted was a QR code scan which is a security risk at the best of times. Also if you wanted to park in the hotel spaces, it was £10 per night! There's several other things wrong with the hotel, so no one should stay there for some time.
Stayed 1 night in May 2025