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"Lovely hotel with a great spa. Staff was very welcoming and helpful. Hotel room was small in the European style, but certainly comfortable enough, with adequate air conditioning. There's a large parking lot situated adjacent to the hotel that can fill up on weekends. Breakfast was excellent with responsive staff and a wide selection of continental breakfast fare, There was also a small selection of hot foods available. The grounds are well kept and while not expansive are peaceful. The spa was a highlight of this stay and was very enjoyable. Many restaurants and shopping are within walking distance, but old town is a bit further away, "

"I booked this hotel on 8/10/25 at around 11:30 pm. Hotel was closed when I arrived at 11:58 pm. The hotel has no parking and is next to a bar and not much else. I tried calling from bar next door and ringing doorbell multiple times, but no answer. That in itself was scary because there was just a bunch of men there drinking. They sent me a welcome message at 1:11 am 8/11/25. I didn’t have wifi or cell service as I was visiting from a different country. The bar next door had no wifi and no one spoke English. This place is in the middle of nowhere so I had to go find a wifi and another hotel in the middle of the night. It was a nightmare. I reached out to them by email because they charged my card anyway and they have not replied. I spoke to Expedia, who apparently can’t help me get a refund because no one speaks English at the hotel. "

"Absolutely gorgeous place with equally wonderful staff. I felt truly welcomed and comfortable throughout my stay. Next time, I’ll be sure to book a longer visit!"

"Very clean and quiet. Didn’t like that there was no reception on duty or restaurant in the building "

"Nice staff. Uncomfortable bathroom. Easy parking. Good breakfast."

"Lovely hotel. Great facilities. Excellent service and good food. Only disappointment was that we asked for a lower floor and were allocated a top floor room. Beautiful, comfortable, clean room, but we had to keep the curtains closed and we could not use the balcony because of my fear of heights."

"The view is absolutely stunning! The room was just perfect for my stay. Also, the dinner and service was remarkable!! I highly recommend this hotel!! "

"The location is convenient to the historic center and castle. The owners were welcoming and friendly, would stay here again."

"The staff at Hotel Bassetto are very helpful and welcoming."