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Staff and service was excelent

Loved the staff, the view, the amenities, everyone was so on top of everything.

Un lugar muy bonito para visitar en familia

Estubo todo muy lindo, solo fue el dia no nos acompano para poder ver el volcan

Absolutely amazing place to stay in Banos. It is a bit far from the city centre, but I came to appreciate that right away. Banos is known for it’s adventure activities, but I think some of my favorite moments were just chilling in the hammock at La Casa Verde doing nothing. Johan was very kind and helpful in ensuring I had an enjoyable stay. I would definitely stay again if I make it back to Banos.

Great place!

We stayed 2 days and enjoyed this time very much. It was raining and we chose not to leave the property. There were million things to do: long swimming in the pool. The water was perfect, the music pleasing, the view unbelievable. Then there is this park with peacocks and many pleasant surprises around each corner. Then there was a huge hall with a piano. We played and then brought our iPad for the music and danced. We also took SPA procedure everyday. My husband loved his guy. My Norma was...

For sure one of the premier properties in Banos and the location in front of the waterfall can’t be beat! Plus a large outdoor pool, game room, pool front bar, indoor hot tubs and spa, all first class! The breakfast buffet with the patio overlooking the waterfall is amazing too!!! I strongly recommend. We have stayed at both the outdoor cabanas and the indoor rooms. Only downside to all rooms (especially if you’re used to AC) is the lack of fans or AC. Thankfully maintenance sent us a fan or we...

Excellent service. Hotel is centrally located at. Banos close to all attraction. Has good rooms, great breakfast

The hotel has a unique vibe, a mixture of old as the original buildings is around 118 years old, but modern as the rooms are modern and the restaurant is a pleasure to eat in. It is off the noisy Main Street and a short walk to the hot springs. Everything was in excellent condition and Paulo was super helpful in all areas. His English was great which helped us a lot.

Excelente personal, el desayuno resultó delicioso. Toda la ciudad limpia! Un hermoso destino!

A wonderful, small hotel with clean rooms and great views of Banos and the waterfall and hills beyond the town. A reasonably priced breakfast was good and served by attentive staff. All the personal were very helpful and friendly.