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Citiz Hotel

4.0 star property
Travelers can enjoy a quiet coffee break while catching up on work at this central Toulouse hotel where multilingual staff help craft memorable city adventures

Choose dates to view prices

Located in Toulouse City-Centre, Citiz Hotel offers a refined retreat. Enjoy coffee at the café, drinks at the bar, or use the 24-hour business center. Multilingual staff and luggage storage ensure a smooth, worry-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Select Comfort bed
Premium bedding
Hair dryer
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Select Comfort bed
Premium bedding
Hair dryer
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Standard Single Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Select Comfort bed
Premium bedding
Hair dryer
  • City view
  • 20 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Single Room

Premium bedding, Select Comfort beds, in-room safe, soundproofing

Superior Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Select Comfort bed
Premium bedding
Hair dryer
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Toulouse City-Centre, a neighborhood in Toulouse, Citiz Hotel is near a metro station. Victor Hugo Market and Rue d'Alsace-Lorraine are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Garonne and Canal du Midi. Chevaux de Bois Carousel and Jardin Royal are also worth visiting. Visit our Toulouse travel guide
Map
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000

What's nearby

  • Garonne which includes heritage architecture, a river or creek and night scenes
    Garonne
    3 min walk - 0.3 km
  • Capitole de Toulouse showing street scenes, heritage architecture and a square or plaza
    Capitole de Toulouse
    5 min walk - 0.4 km
  • Night view of the Place du Capitole and Hôtel de Ville de Toulouse
    Place du Capitole
    6 min walk - 0.5 km
  • Basilica of Saint-Sernin featuring heritage architecture
    Basilica of Saint-Sernin
    8 min walk - 0.7 km
  • Place Wilson
    2 min walk - 0.2 km

Getting around

  • Jean-Jaurès Metro Station
    1 min walk
  • Toulouse Matabiau Station
    10 min walk
  • Blagnac Airport (TLS)
    12 min drive

Restaurants

  • La Cantine du Bistroquet
    3 min walk
  • McDonald's
    1 min walk
  • Mama Restaurant Toulouse
    1 min walk
  • Burger King
    1 min walk
  • Big Fernand
    1 min walk

About this property

Citiz Hotel

Upscale hotel located in Toulouse City-Centre
Consider a stay at Citiz Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • A banquet hall, concierge services, and luggage storage
  • 1 meeting room, tour/ticket assistance, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Select Comfort beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 66-cm flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse

Frequently asked questions

Is Citiz Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 23 per day.

What time is check-in at Citiz Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citiz Hotel?

Check-out is at noon.

Where is Citiz Hotel located?

Located in Toulouse City-Centre, this hotel is steps from Place Wilson, Chevaux de Bois Carousel, and Victor Hugo Market. Théâtre de la Cité and Garonne are also within 5 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 4 minutes.

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Reviews

Citiz Hotel Reviews

8.0

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 194 out of 567 reviews
Rating 8 - Good. 245 out of 567 reviews
Rating 6 - Okay. 75 out of 567 reviews
Rating 4 - Poor. 35 out of 567 reviews
Rating 2 - Terrible. 18 out of 567 reviews

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly and helpful staff. Perfect stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were super friendly and helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Steffany

Liked: Cleanliness, staff & service, property conditions & facilities
It is just so quaint in the heart of the city with many things to do with in walking distance!
Stayed 1 night in Sep 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Stayed 7 nights in Jun 2024

8/10 Good

Ulrike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Stayed 1 night in Aug 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining. Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Chic modern rooms, excellent central location near trains, subway, buses, and airport shuttle. Lots of restaurants nearby. Hotel staff were always friendly and helpful. Rooms were equipped with the essentials. A kettle is supplied. No carpets, so very clean. Overall, an excellent base to tour Toulouse.
Stayed 4 nights in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location

Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Stayed 4 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Town centre, good value

Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Ropsonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Stayed 4 nights in Jul 2024

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing from this hotel was a refrigerator. There is so much to do around and near the hotel, and it is very convenient to the walkable parts of the city. Good location with metro and gar near enough, and the hotel was nice and clean and well organized. Desk staff can easily speak English but allowed me to check in and out in French so i could practice and were patient and clear which i appreciate. I would stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

Good place for the price.

The hotel room was nice, though a little tight. Its in the heart of a lot of the sites and everything is walking distance which is good for the daytime tourist, however it is a double edged sword as many people will be talking loudly while drunk when passing the hotel making it less than ideal for a light sleeper. The staff were curteous and showed us to the room and explained briefly about the city which was nice and will always be appreciated by myself.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean good size rooms. Next to metro stop which was very convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great place

Helpful front desk. Provided answers to all of our questions
Stayed 2 nights in Sep 2025

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Stayed 6 nights in Jun 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I want in a hotel at a fair price.
Stayed 1 night in Oct 2024

10/10 Excellent

Chadi

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 4 nights in Sep 2025

8/10 Good

Rémi

Liked: Cleanliness, staff & service
This is Europe, rooms are small but you have all you need
Stayed 2 nights in May 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely hotel, clean and comfortable rooms! Staff were extremely friendly. Overall a great stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt good after 2 weeks of good European hotels (good ones) to know what to expect Very nice overall
Stayed 1 night in May 2023

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Sep 2024