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"Staff members where extremely helpful and very polite "

"From the time we checked in to the time we left Staff was Amazing! Down by the pools Gustavo and Ulisis were wonderful and very attentive. You can tell that the staff is very proud of the hotel and are constantly cleaning and maintaining the property. Our room was very clean with a beautiful view of the ocean . Only had a couple of disappointing things the Rui app doesn't give enough information on things that are going on at the resort and the restaurants are not shown at the correct locations. Second unfortunate thing was after waiting for an hour and a half for the steakhouse we were treated to a cold meal. The staff was very busy and friendly no fault of their own. The Buffet was Great with many choices. We absolutely Loved this resort and can’t wait to return. "

"Staff were excellent! The room was clean and refreshed each evening. The restaurant food was some of the best we’ve had at a resort in Mexico. Focus is in restaurants instead of buffet which is a huge improvement. "

"Beautiful views, variety in restaurants, food is good"

"one of the cleanest resorts I have ever been too. beautiful view, and great setting. only negative was that service was slow. "

"Everything was wonderful; staff were helpful and so kind. Room was so well taken care of. The grounds were beautiful and perfectly cared for. The setting was gorgeous."

"Beautiful resort "

"Yes 👍 the only thing we last one day of our vacation not reimbursed back to us because westjet got there the day after on the 25 of January instead of the 24."

"The staff were amazing and went out of their way to make our family have an incredible vacation. "