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"Spa was nice a little busy but not overwhelming. Bar staff could show a lot more courtesy and some general hospitality. We were left just standing at the bar for 5 minutes without even being acknowledged until one of the waitress came off the floor to take our order, felt slightly uncomfortable like we weren’t welcome. "

"The hotel is perfectly positioned, right next to the shopping centre and a multi-storey car park. My only criticism would be the gym, which is tiny and poorly equipped. "

"The room was ok, a little dated. The online check in procedure was clunky and not intuitive. Breakfast was average, dining room was dirty and overall the experience was poor "

"The young lady on reception has very poor customer service. She is condescending and rude, she was to me and other guests. The room was not vacuumed at all and filthy. Uncomfortable mattress. "

"Clean room, pleasant staff "

"The spa was dirty with bugs crawling around the pool edge. This made me question the entire cleanliness of the hotel."

"The Hotel was excellent"

"Enclosed car park (free), nice breakfast and quiet rooms."

"Heythrop is nestled in the Cotswods, in and around a magnificent 18thc manor. Beautiful grounds, gorgeous building. Plenty to occupy. Lots of options to eat drink while the time away, not forgetting Spa and golf options. Staff are very helpful, rooms are comfy. "