Castles in Town of Parma

"Clean"

"Great experience, great location"

"Upon entering the Reception area, the rug in front of the reception desk was visibly dirty. Also the door handle to my room had white dust on it. The property needs an uplift."

"The room said it had a microwave but there was no microwave. The refrigerator was barely cold, no way of adjusting it. There were only 2 towels despite the room able to hold 4 people. We had to ask for an extra towel. There was no body wash in the shower. We had to ask for more. When I called the front desk he was no answer. I had to walk to the front desk and while I was waiting the clerk came from outside. The elevator is disgusting and smells. The bathroom was very tiny with the sink outside the bathroom right by the door. Very strange. The room was clean enough but one night was enough for me."

"This hotel has two things going for it: it is pet friendly, and they have multiple electric vehicle charging stations. The staff is friendly. The only negative is that the breakfast options are quite meager. "

"Staff was super friendly. Breakfast was ok. One day the food was labeled the other day it was not so I wasn’t sure what it was. The quality was fine. "

"The staff was exceptional "

"Property is clean with highly respectable staffing "

"The hotel was updated and clean and the staff were very nice, friendly and helpful. I enjoyed the really nice gym. It had everything I could have wanted. I dined in the bar/restaurant. The service was attentive, but the food took a long time. The manager discounted my meal as a result, which I appreciated."