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"The attentiveness of the staff is impeccable. Location is good and bus stop is very near. From JR train station to MT Usu Ropeway is easy."

"The room is a little dated but otherwise super clean and spacious. Another disappointment is thst the hotel only have shower in the onsen which many guests may like the experience but better if the hotel can consider shower room for people who wants privacy. Anyway, still I would recommend this hotel."

"We were overwhelmed with the value, amenities and everyone's attention. Great stay and we highly recommend."

"Thanks for a very relaxing holiday and stay."

"Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding."

"Beautiful view, perfect location. Easy parking. Highly recommend the dinning experience. Great experience the hot spring. Will be back to visit again. "

"Very nice for the cabin in the woods with Toya lake view. I loved the lake view bathroom.The owner manages everything. I bought half-board the food was excellent especially with the wagyu and corn soup."

"The staff was unbelievable, recognized us after the first time. The breakfast and dinner service was delicious. The on onsin was so convenient."

"This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing. "