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"Breakfast buffet had allergy signs making it easy to stay away from certain foods. Thank you"

"I loved loved my room was perfect Had a great sleep. Amazing view. Staff were polite and great. Only issue was my son and his friend are cycleing on this trip. They brought their bikes inside to a designated location per staff but someone got in theire and stole some of their tools and lowered the seats etc Was to be a secure spot so that was disappointing. Reported the next morning. "

"Very good service. Easy to check in and out. Also very clean and organized"

"Very convenient from the train station, grocery store and to lake biwako"

"Good location. Just beside the train station. The room was clean and spacious. The breakfast was good."

"Shuttle was useful"

"Very user friendly hotel."

"Hotel is 3mins walk from the train station which was ideal as I was arriving into Omihachiman late at night. The room is clean and spacious. I booked a single room which is just next to the lift but I could not hear noise from they lift lobby. But I could hear the train if it was passing by the track next to the hotel. So the other reviewer was right that they could improve the sound proofing of the windows. I recommend the hotel for it's location. There is another hotel even nearer but New Omi is of higher grade. "

"Staff don’t speak English bathroom only on the first floor we were staying at the 4th and no dinner and no breakfast available. Good for a step only one night before Kyoto. "