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Excellent colonial-style building with incredible natural surroundings, but the hotel looks neglected. The room was nice and spacious, but the bathroom smelled awful, like a sewer. I had to buy bleach and use it, but it didn't get rid of the smell. There was a leak in the sink and mold between the tiles and under the sink. I had to report it at the front desk, and they only provided one towel under after inspection. Also, the rooms didn't have air conditioning, and with the mosquitos, we...

The only thing I didn't like was the restaurant. We ordered two lobster dinners and were served shrimp. When we stole the waitress that we ordered lobster and got shrimp, she looked at our plates and said, "no, that is lobster." I said no it is not and so did my grandson. Then she came back and said they could correct only one plate. I said, "how is that reasonable? We ordered two lobster plates and got shrimp. Why wouldn't you correct both?" It was a big to do and by the time I got my...

Everything was very clean and secure.

Superb location for bird watching and photography. Daisy and Andre make feel comfortable and well cared for. We will be back. Thank you, Randy for your hospitality.

The location was beautiful and peaceful. We would definitely stay here again. While we had some problems at checkout (they couldn't run a credit card because the staff at the desk "didn't know how"-- we had to pay in cash). I'm assuming this was an anomaly, as the rest of our stay was very enjoyable. Rooms are large and clean, although not air-conditioned, which was fine. Excellent food and caring staff. Can't beat the location and view.

Exc opción! Siempre la voy a escoger para cuando se requiera

Beautiful property with great customer service. Staff feel like family. Excursion team is excellent made our experience that much more wonderful. Drive was worth it. Would rate this place a 10/10. Thanks for a wonderful experience

Very nice location one must know not to use Google if driving to this hotel on their own contact the hotel for proper directions or else you’ll end up in a coffee plantation this place is beautiful the owner was very nice and the food was good

My husband and I stayed here for two nights at the end of June and it was spectacular. The food, service, activities, spa, and grounds exceeded our expectations. We were a part of the first group of rafters allowed into (and out of) the lodge following the torrential rains and at no time did we feel unsafe. We also took advantage of the opportunities to use the spa, partake in the canyoneering and canopy tours in addition to the waterfall hike. All of which we highly recommend. Truly the only...

The grounds/rooms are gorgeous, very accommodating staff and fabulous birding! The meals were outstanding.

This hotel was perfect while staying in Turrialba to go white river rafting on the river. Its walking distance to downtown and to the bus station (I arrived via bus from San Jose and walked to the hotel in minutes). The staff here is wonderful. Great breakfast, simple and clean rooms. This hotel is awesome and for an affordable price!

excellent hotel, whithin a coffee plantantion area. staff were very friendly and helpfull. food was excellent and breakfast was served outside with lake view.

Fantastic stay. I had the sunrise cabin. Gorgeous views, modern updated cabin yet full of character and comfort. The breakfast was simple but delicious and perfect to start the day. The owners and entire team were extremely friendly and helpful beyond the scope of just standard hospitality.

Nice place, great owners, place to be if you want to go rafting

Nice place with friendly staff

Good

Would highly recommend this place. The owners just couldn't be nicer or more helpful. The cabins are bright, comfortable, and clean. The location is convenient to the Mirador de Ujarras and the Ruinas de Ujarras as well as multiple good restaurants. The citrus trees on the grounds attract lots of interesting birds. We saw at least 35 species from our porch. Hanging out with their adorable, super friendly Doberman was a big bonus for us.

Muy lindas vistas. Un lugar para descansar. Bellas instalaciones a precio razonable.

What a terrific setting nestled in the mountains outside of Cartaga. The Tico style cabin had two bedrooms and a single bath with a great room containing the kitchen, dinning room and living room. I spent most of my time on the deck. Was clean and well maintained.