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"Friendly, helpful staff, nothing too much trouble. Lovely room overlooking harbour, armchairs in room to sit and look out. Bed very comfortable, room was warm, not too hot. Food - excellent, lots of choice at breakfast, evening meal very good. Was advised at check in that rooms not cleaned everyday, this suited us as didn’t need/want this, if we needed anything we asked and this was addressed straight away. Highly recommend this hotel, would definitely book again."

"Nice location easy to access everywhere! "

"All fine. "

"Very disappointing that the hot tub was broken and had not been used for weeks. There was no attempt to fix it. When we arrived the main light in our room didn’t work and the kettle was also broken. However the location of the Hotel was perfect. Very central, with lovely views of the harbour. The breakfast, afternoon tea and evening meals were great and included in the price."

"Beautiful hotel, great amenities and polite staff. A shame that sauna was not included in the cost and very disappointed to see whale meat on the menu."

"Great location on the water while also in the city center. Breakfast was also good with many choices of food and beverage. Always seemed full with guests which also meant that check in was not until mid to late afternoon as they noted on their site. "

"very nice staff and clean rooms! "

"This hotel is in a great spot in the middle of all the shops in Tromsø. There was a small parking deck under the hotel that we took advantage of. We were able to walk to all the sites in the downtown area. Polaria was a short walk which was very nice. We were able to see the seals which my wife loved. We did not take advantage of the restaurant or bar at the hotel, but we were surrounded by options a short walk away. We loved our stay here and would stay again."

"The property is located in a beautiful location with stunning views. The restaurant on site serves good food, it has a bar and a nice sauna. 24hr coffee, tea and water was a nice touch. The room was clean and kitchen well stocked with tools and equipment to make meals. "