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"Excellent stay at Sunscape Dorado Pacífico Ixtapa! The facilities were very well maintained, the service was outstanding, the food was good, and the shows were enjoyable. The weather was beautiful, and the spa massages were excellent. I would especially like to recognize Emanuel, Luis, and Saúl, who provided exceptional service as waiters—always attentive, friendly, and professional. As feedback, I would suggest improving safety in the pool area with the water slides. The landing zone should have floating barriers or buoys, as people coming down the slides can accidentally hit others swimming below who are unaware. Additionally, on March 25, 2026, around 4:00 pm, at the pool with the two slides, I witnessed a concerning situation where a young child (around 5 years old) slipped into the pool and struggled while his mother was calling for help. The lifeguard nearby did not react or notice the situation, and the child was ultimately helped by his sibling. I believe lifeguards should be more attentive and proactive in ensuring guest safety. Overall, we had a wonderful experience and truly enjoyed our stay."

"Clean room and shared areas! Staff was super friendly! "

"no volvería "

"Very friendly staff."

"Las instalaciones del hotel son magníficas, grandes vistas, habitación muy amplia con excelentes acabados y decoración. Quizá falta un poco de sazón en algunos platillos. Todo el personal fue muy amable. Disfrutamos la estancia. "

"Beautiful hotel with excellent staff and beautiful beach! Maritza is an amazing hostess that went the extra mile to ensure we had great meal experience and so friendly!"

"We had a wonderful time. The Emporio fulfilled all expectations!"

"This was our first stay at the resort and it was wonderful. We traveled as a family of 4, 2 adults and 2 kids (10 and 3). Our room was cleaned everyday, help desk was efficient and the staff was phenomenal. The buffet options, pool service and room service was top. Really great place to stay as a family. I was shocked at how pet friendly it is as well. We saw all kinds of dogs during our stay and we will actually be brining ours next time. "

"Amazing property. Very magical place. Ocean views from your bed. Room was kept clean daily. Staff was extremely helpful and friendly. Helped organize many adventures. Food was great. Heaven on Earth. Thank you Angela, Beatriz, Reuben, Carlos, Vanessa & Luis. They took amazing care of us. The unforgettable memories will be cherished for a lifetime. "