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"Came to Hanoi for 10 days and stay at La Nueva the whole time, great boutique hotel with beautiful staff that makes sure your stay is exceptional , great prices ,beautiful spa, excellent location, yummy food, clean/quiet rooms that maintained perfectly!awesome location! Thank you for making my vacation memorable and being so attentive to all my needs!"

"This was the third time I stayed at the Anatole and I can say it was consistently excellent - no just a one time occurrence. The predictive nature of the staff - looking ahead of what you may need rather than asking was really appreciated. Courtesy, respect, professionalism and friendliness made every part of the stay really pleasant, including Quin at the front desk and Kenny at the pool bar. The upgraded room stood out with spaciousness, comfort and tastefully curated art. Well done!"

"I must say, I travel quite a bit and the Grand Hotel du Lac in Hanoi was spectacular. Gorgeous lobby, rooms and eating area. Yet what is even more amazing about this Hotel is the staff. Everyone speaks perfect English and is extremely courteous and helpful. Lily and Jack were especially instrumental in helping me navigate around the city. They added me to a WhatsApp chat and were extremely accommodating, responsive and easy to get a hold of, calling me cabs several times. They negotiated with the can driver on my behalf and when I didnt have time to go back to the hotel day of my return they arranged to have my luggage sent to the airport and coordinated so it showed up exactly when I arrived. If you’re looking for a place to stay in Hanoi, look no further. Love this place and all the staff!"

"Great location , close to the old quarter and lake so extremely convenient. One of the best breakfast options during our trip. Staff are very helpful. Spa was average . The rooms were very clean but a little small esp with international travelers luggage . "

"First class quality of all staff and attentiveness. "

"The staff were amazing and very friendly. The food is definitely a 5 stars. Exceeded our expectations. Thank you again "

"Wonderful hotel and staff! We only stayed one night on our way to SaPa but Jacky, Ms. Kate, Ms. Mei, and Mr. Happy were extremely welcoming and hospitable. Helped us out with booking a massage and getting us to the meeting area for our bus the next day. Highly recommended for anyone looking for a place to stay in Hanoi! "

"Good selection is not that great"

"Days started with sumptuous breakfast. Hotel location is perfect, sorrounded by local shops, cafe and bars. Hotel staff were 100% amazing and accomodating."