Find Hotel with a Concierge in Tsavo

"Fantastic property and a great view. "

"What a joke this place was. Worst place have ever stayed, anywhere, including Africa. Firstly, no address provided, as they don’t have one. Tried to request address by email. No reply. The day of checking in, tried to call to get their address, multiple times. Firstly reckoned there was no booking. Then refused to answer the calls. Arrived in Voi late evening, managed to phone them to get directions to the place, up a rough dirt track which was impossible to follow. Finally sent a person on a...

"I called them to confirm on my way from Nairobi and they advised they were closed due to covid. I made this reservation two months in advance and they had my email address, yet NEVER INFOMED ME THAT THEY WERE CLOSED. I am expecting a full refund! VERY UNHAPPY ABOUT THE LACK OF COMMUNICATION"

"Extemely angry at our treatment at this hotel. Would recomend avoiding at all costs. We did not want food during our stay and brought are own however the staff made food anyway and guilt tripped us into eating it. We then asked for costs or prices and were told the food was free and inclusive to our stay. Sadly this was a complete a lie and at checkout they tried to charge us 25 pounds a person for each meal. Even the small pack lunches with half a sandwich and an apple. The staff then lied and...