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"The housekeeping staff, May, was very nice and helpful - she's awesome! It's our second time staying there for a quite long stay of 10 nights this time. Location is great. "

"Just a great location, easy access to all that’s great about Hong Kong. The staff were extremely helpful at every level, from cleaners to concierge. We will be back. Cheers Mishelle Noe"

"Excellent hotel, extremely well organised and all aspects managed to a high standard. Our entire stay was flawless from check in, housekeeping, breakfasts, club facilites and checkout. All staff are helpful and make teh stay very enjoyable. Sited in Mong Kok makes it an ideal base for a visit to Hongkong with the train (MTR) connected directly to the hotel via the shopping centre. AN excellent choice. "

"The overall friendliness and efficiency of the staff are impressive. "

"Nice and comfortable hotel at extremely convenient location with connection to shopping mall. "

"From the moment i walked into the lobby to check in the service was impeccable. The staff amazing. Great experience overall. Definitely staying there again."

"We have stayed here a number of times and would always come back. The staff are always helpful and the position is excellent. "

"Love Shangri-la Kowloon, used to stay here for the last 15yrs. Hotel is nice, service is great, but Shangri-la's people are exceptional professionals that always delight me. This time the top person was Mr. Felix Yang that completed check-in swiftly and smoothly exceeding our expectations. Will be back!"

"It’s great, we enjoyed love Hong Kong "