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"Beautiful setting/location. Delicious food."

"Outstanding. Our stay at the Hyatt was the best, staff went out of their way to help us with absolutely everything and make our stay special. The shuttle service was great and so helpful for us to fit in doing as much as possible. The room was perfect, we chose “Mountain View” and it was a great choice. The Uzumi spa was very clean and had everything we needed to relax and wind down. Kids were happy and enjoyed the games and books available in the drawing room. I highly recommend this hotel. "

"It is the place to be if you want in enjoy the Japanese culture and cuisine. The staff were incredibly courteous, helpful and assertive. They go the extra mile to make sure thier guests are happy and comfortable. I have been to excellent hotels around the world but this hotel exceeded my expectations. Wonderful place to be."

"Greatly Located near the GORA station. Food is nice. Very clean and decent. Staff is very friendly and helpful"

"This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains. "

"Have a good stay"

"The place was good, but the breakfast choices were not great."

"Absolutely great hotel and amazing onsen."

"The private onsen was so worth it, it was an amazing experience!"