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"Lovely hotel in great location Staff are outstanding just so friendly and helpful Rooms are very comfortable and whole hotel has a nice ambience "

"Check in excellent - problem with key card not working but quickly rectified. Very chatty, friendly and helpful young lady checked is on and was very informative"

"A very good hotel. Lovely and clean. Check in was efficient and a good experience. Staff were very good. The room was excellent and very clean. "

"It was 200% better than my first stay glad I gave it a second chance."

"Fabulous Apart from the quality of the surroundings, the opulence of the decor and the delicious food- a hotel is made successful by its staff. The Vermont exceeds all expectations in this area. Staff are welcoming, helpful, easy to chat with and really can’t do enough for their customers. If we’re in the Newcastle area we will always be staying here ( we’ve stayed in a few others but they don’t compare). 11/10 👍"

"Quick walk to the railway station "

"Great stay again at Lumley, we got an upgrade this time into the castle itself, what a room and highly recommended. Staff very pleasant and food fantastic! Looking forward to our next visit."

"The County Hotel is a beautiful hotel right across the street from the train station in Newcastle. The room was very nice, clean, large compared to many, the breakfast was excellent, and we especially appreciated the lift for someone who cannot climb stairs. I highly recommend."

"Great service and accommodating for our family "