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"Staff courteous ,friendly "

"The staff were fantastic and the amenities were second to none. Would recommend the hotel and town to anyone "

"Lovely staff. Great breakfast. "

"Check out time "

"Excellent experience. Reception staff on arrival was very welcoming as were others. Room was excellent at a great rate. Found hotel to be very clean. One minor issue was the bar. Service maybe a bit slow even though not overly busy. Overall very satisfied and would definitely recommend and return."

"Great hotel, friendly staff, lovely food "

"We thought The Heritage would be good but it was far better than we were expecting. It was excellent in every way . We look forward to returning."

"We love this hotel and we stay there at least once a year. The staff are very friendly and the food and accommodation is first rate. We also like the spa and gym. The only thing that did not seem to be happen was the point addition for 'The Club' scheme which staff did not seem to be aware of. One of them told me that the scheme was ending this month although I do not rememeber being notified of this. "

"Lovely scenery "