Türkiye Vacations from AED2,536

Lovely hotel, extremely attentive staff, very clean, modern, breakfast was excellent - especially the exquisite nut halwa! Location was great, a walk away from many must see attractions. Would definitely stay again.

Great hotel

Overall, I left disappointed with my stay. Considering the resort’s reputation and premium price, I expected much higher standards of cleanliness, maintenance, and consistency. We were initially assigned a first-floor room with multiple issues: a strong urine-like odor near the entrance, a foul-smelling shower drain, poor drainage that caused water to spread across the bathroom floor unless the water pressure was kept low, a stained face towel, and an entrance door that did not close properly until repaired after I reported it. The room also appeared more worn and had noticeably fewer bathroom amenities than the third-floor room we were moved to after requesting a change. The new room included items such as a dental kit, shaving kit, bath sponge, slippers, and wearable towels, raising concerns about the inconsistency between rooms. Both rooms had visible stains on the upholstered bed bases. After I reported them, staff cleaned the stains in the third-floor room, and they came off easily. This showed the problem was preventable and reflected inadequate inspection rather than permanent damage. I appreciate that the staff were courteous, responded promptly to my concerns, and offered us a complimentary dinner at one of the à la carte restaurants, which was a thoughtful gesture. However, guests should not have to identify basic housekeeping and maintenance issues at the beginning of their vacation. Better quality control is needed to deliver a consistent five-star experience.

Great resort for families with children. We had a good time and I recommend this resort.

! The Marmara Hotel – A Good Stay with a Few Funny Surprises Overall, I had a very pleasant stay, but there are a few things future guests should know. First, the website is a little misleading. It mentions an airport shuttle, but there isn’t one, so plan your transportation accordingly. Second, the attached SheMall looked like a movie set after everyone had gone home—almost completely empty. Don’t expect a shopping adventure there. Now, let’s talk about the interior design. I’m convinced the woodwork was designed by a framing carpenter who had a little too much coffee that morning. It has a very… “under construction” personality. 😄 The biggest challenge was the bed. The pillows and mattress felt like they came straight from the Stone Age. Sleeping on them was remarkably similar to spending the night on a sheet of OSB plywood. My back and I had a long discussion the next morning! That said, the staff were friendly, the hotel was clean, the location was excellent, and everything else about the stay was very good. With a softer mattress, better pillows, and accurate information about the airport shuttle, this place would be outstanding. I would stay here again—next time I’ll just bring my own pillow!