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"Really friendly staff, very quick checkin and checkout"

"Everything was 5 stars!"

"Love the well stocked mini kitchen. Great to be able to make our own snacks/simple foods. Nice decoration and top quality equipment."

"As always, the clock tower is very clean, the staff is unbelievable and super helpful, the hotel is stunning, the breakfast is definitely the best I’ve had in the UK, and the location is very central. We actually walked from the Piccadilly train station to the hotel, no issues."

"King executive room was lovely. Howwver"

"Liked the breakfast and the price"

"Check in was painful with the need to scan s Qr code and fill in a form when all our details are already on the system when we booked. No tea making facilities in rooms. Staff wete great but big queues due to mobile registration. What happens if there is someone who doesn't do mobile qr codes? "

"Excellent location, nicely decorated, clean room. Self check-in was straight forward and fast. Friendly, helpful staff. The only thing we didn't care for was the communal coffee/tea station. As we walked by once, there was an unsavoury looking cup of coffee sitting on the worktop and turned us off of using the machine. The restaurant/bar was fabulous! The food was delicious and great value for money. We will definitely stay again."

"Great location and staff very helpful. Bed comfy and great shower. Very good breakfast."