"Hotel itself was mostly fine, but fell below expectations in the photos on Expedia.
Our room was in the 'annexe', separate from the rest of the hotel, and with a corridor that opened onto the city street. This on several occasions was left unlocked which, along with the wonky lock on the door of our room itself, left us feeling at times insecure.
The room itself was clean but dated with quirks such as an audio switchboard message welcoming us to the 'Dairyland Hotel' in Kerry each time we entered, and a TV remote that didn't work. The curtain hung off the wall at an angle. We had to ask someone to come and fix it to stop the light from flooding in.
The main issue with the room however was the windows which were not sound insulated, and it was possible to hear every car and word spoken on the street below throughout the night. We were woken at 4am every morning by the call to prayer from a loudspeaker at the mosque across the street. This lasted for roughly five minutes at a volume that it was impossible to sleep through.
Beyond issues with the room, the hotel itself was clean and professional enough. Use of the spa is a good perk.
Breakfast was reasonable with a good range of breads, cheeses, fruit and cakes, but definitely without the variety seen at similar quality hotels in Central Europe or South East Asia.
Not terrible, but far from the top-quality spa hotel of an international standard that the listing (and in our opinion, price) suggests."