Tzitzifés Vacations from AED2,801

The hotel was very nice. Rooms were clean, beds were comfortable. The beachfront was nice but rocky so bring water shoes. The pool is fantastic. Restaurant offered decent selection and the bar had a good selection too.

We arrived at 1pm and was told our room ready which we expected as check-in wasn’t until 3pm. So, we put on our suits and headed to the pool. We checked in with the front desk at 3pm and were told that our room was still not ready and that they would come and find us as soon as it was. By 5pm, we still hadn’t heard from anyone and we needed to get ready for our dinner reservation so we checked in again at the front desk and found that it was ready. No idea how long it had been ready but they didn’t attempt to contact us as they had said they would. The pools and rooms were lovely and the restaurants each had great food. There was a great selection of non-alcoholic specialty drinks which was a nice surprise for my husband who doesn’t drink. We went on a great excursion the next day and left early in the morning, returning around 3pm to discover that the room had not been cleaned, no towels brought in, etc. I stopped by the front desk to ask about getting the room made up and, at a minimum, have new towels delivered. The front desk team didn’t seem to know what was happening with room cleaning, etc. but indicated it would be taken care of immediately. When we headed back to the room a few hours later, it still hadn’t been taken care of. I asked again to have clean towels delivered and they arrived around 8pm. We had a few other experiences that were similar which just left us disappointed. For the money, I would find some place else to stay.