"Where to begin… I have mixed feelings about Our Habitas. We stayed for seven days in a jungle room, which cost about $180 per night. Upon arrival, we were initially thrilled with our decision. The room was amazing, featuring a great outdoor shower, 24/7 air conditioning, and reliable power throughout our stay. They even surprised us with a traditional welcome pound cake on our very first night! Plus, the walk to the gorgeous lagoon was less than two minutes.
Getting to the property does require a bit of navigating. The reception is located right by the highway entrance, and if you are coming in from Bacalar town, you cannot make a direct turn into the hotel because it sits on the opposite side of the road. Instead, you have to drive a few kilometers past it to make a U turn. Once you check in at the reception, the staff takes you down to the actual resort area in a golf cart. The road to the rooms is a narrow, one kilometer path cutting through the dense jungle. Because of this layout, you have to request a cart and wait to be driven back and forth between your room and the reception whenever you are heading out to meet a taxi or a shuttle.
Unfortunately, we also encountered a few setbacks with connectivity once we arrived. Our only major complaint, which we heard from several other guests, was the Wi-Fi. It rarely worked in the rooms or the common areas like the bar and restaurant. Because the property is located so far out, cell signal is nearly nonexistent for foreigners."
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