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"The whole hotel was luxurious including the waiting area near the reception desk. The accommodations on the “luxury” floor was superb, with a complimentary drink bar area that included different alcohols. Breakfast was also delicious! "

"いつも熊本に泊まる時はここ一択！ 温泉もサウナも最高！！"

"Lovely hotel, the room was very nice and clean. Breakfast was delicious with lot of choices. We all love it "

"ホテル内全般、室内、大浴場含め 大変清掃が行き届いていました。 朝の清掃スタッフの皆さんの挨拶含め、対応は素晴らしかったです。"

"The staff was fantastic. Rooms were super clean. "

"Great location and very central to shops and castle "

"We were enjoyed this hotel good location, services staffs are very friendly."

"Great onsen"

"Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until it’s time Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick Pjs outside the rooms on a table "