"This hotel is worth 2.5 stars at most. Our generous evaluation is 4/10.
1- Reception desk did not have my reservation already paid with Hotels.com. They had to take picture (with their phone) of files in my phone. They had rooms available so they asked that I pay upfront. I insisted that they check with whomever responsible. A few hours later things were settled.
2- They did not know that my reservation was for 3 days so each day the room key was deactivated, I cannot get into my room and had to...
"The location is excellent — very convenient and easy to explore Hanoi. The price was reasonable, and the hotel itself was clean, stylish, and well-designed.
What stood out the most was the hospitality from the staff, especially Mimi and Celina.
We arrived very early in the morning (around 6AM) after taking the train from Sapa and were exhausted, but they kindly arranged for us to check in slightly earlier so we could rest.
We had booked two rooms on the same floor, but one wasn’t available as...
"Really liked the hotel. Best buffet breakfast & a great location in the heart of Hanoi.
Will stay in this hotel again if we come back to Hanoi.
Thank you to all the staff"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.