Union Vacations

"Slow check in, confused instructions as to breakfast and bar offers. Didn't seem to want to spare the time to take care of customers. Room was clean but communal areas and elevators were dirty. Not up to a reasonable standard."

"Great stay we had to book last minute. The gentleman at the desk (pony tail and glasses) was so helpful and the positivity I needed after our horrible check in at holiday inn express (we cancelled and stayed at Tru instead). The room was great. Only complaint is I do not think it was vacuumed well. Crumbs in the floor. Looked like someone enjoyed ritz crackers. The 3rd floor also smelled of mildew in the hallway (not the room). Overall great stay! Would recommend!"

"A hotel with a great breakfast. We would definitely stay here again given the opportunity."

"Not a great stay but would give them another try. Close to a museum so ask for the 4th floor to avoid the children stomping, rolling chairs and running back and forth above you. Out of their control but they had a large water leak. Water in entire hotel had to be turned off, pool was out of order for part of our stay and there was a huge leak in the middle of the lobby. No bathrooms, no pool and no water was no good! Breakfast was 5/10 but close to 9am they stopped restocking food items- even...

"⭐⭐⭐⭐⭐ I had a wonderful stay at Hyatt Place Cincinnati Airport / Florence. The hotel was very clean, modern, and comfortable. The staff was welcoming, professional, and always willing to help. The room was spacious, the bed was very comfortable, and everything was spotless. Breakfast offered a good variety of options, and the location was very convenient, with easy access to the airport, restaurants, and shopping areas. The complimentary airport shuttle was also a great bonus. Overall, this...

"The hotel was very clean! The staff was very friendly and helpful. We loved the 24 hour coffee in the lobby! The complimentary breakfast was very good and had a lot of variety. We were pleased our little dog was welcome and happy there was plenty of grass for her to explore! The only thing we would recommend is that the pillows were small and too squishy. I asked at the front desk if they had any other pillows, but they do not. She did offer to give us more pillows which was a nice gesture. We...

"Reserved 2 rooms . Keys didn't work reliably. Floor was wet across the both rooms, rooms smelled wet stale. Attempted to ask about the floors Front desk had me on hold for 45 minutes and was not at the desk. Room had no soap or shampoo. Could not check out and go to another room or hotel if I wanted. Attendant at the "Continental breakfast" had no idea why floors were wet. The kiosk\digital remote front desk person finally responded during "breakfast" and couldn't do anything for me about the...