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"It’s really nice. "

"I stayed at the Expedia VIP suite. First, just because you purchase this suite doesn't mean that the staff at the hotel knows that it is the top floor. I had to call to confirm before the trip and once arrived at the hotel, had to confirm it again since they were going to give me the 2nd floor suite because that was the only one available at the time, hence waited about an hour for the top floor to be available (I was not rude but said okay will wait for top floor with a smile and it was fine.) The top floor is the 12th floor but there is one more floor above you which is the Penthouse. There is a big Financial building on the side within the view but they really can't see in until night time due to the reflecting windows of the hotel, and at night, people in the financial building are gone home so no issue. Even though we got free breakfast, I only went one morning because it was pretty awful. I thought lot of things were 3-4 stars but overall I gave it 5 stars due to the great room with a view and the fact that sound proofing in the room along with being on the 12th floor with windows facing away from the main street gave me really good nights of sleep for me to do my day adventures. The noise is something you can't escape in CDMX and ability to get a good night of sleep with a relaxing view was totally worth the extra uber rides needed from here."

"Customer service was exceptional "

"Friendly hotel and friendly hospitality staff. The restaurant breakfast was excellent but was similar to San Diego about $30 per person. I loved the location but my wife was not very happy, look for the food restaurants by walking in the area, good food places around with very reasonable prices but if you want a Sit down American style Restaurant , you will pay what you will pay in the USA, or at least this is what we paid, The food outside of the restaurants are very reasonable cost. Taxis are very expensive but Uber was amazingly low cost then what the Taxi’s were charging."

"It's more than I spected for the price, and it is close to the airport"

"All"

"I live this hotel!! Real 5 stars! In front of an incredible shopping mall. Great beds and the shower wowwww!!!!"

"Very nice place shopping mall 2 min from the hotel excepcional staff secon time at that hotel "

"I stayed here for 9 nights and from start to finish it was one of the best hotel experiences I’ve had. The entire staff was warm and welcoming but in particular front desk serviceman Carlos and bellman Adrian were absolutely amazing. They were kind, funny, and helpful. I couldn’t have asked for a nice stay in Condesa. The breakfast was fantastic and the Flower Shop was perfect for late night chocolate croissants. The terrace and city view were out of the world. I will be back to this wonderful hotel…hopefully very soon!"