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"Small business hotel yet good to stay with small family too. Smooth check in, quick good breakfast included and very clean. "

"Spacious clean and comfortable room with free breakfast."

"Had an awesome stay, right up in the mountains. Staff were great and even shuttled us to the train station and back whenever we needed it. Loved and it would definitely stay again. "

"The hotel was generally okay and the staff were very friendly, but unfortunately there was a strong smell of cigarette smoke in the room that kept me awake all night."

"Wonderful stay. "

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"We found this ryokan by accident and we are extremely lucky. The ryokan is very clean and the staff is very friendly and helpful.very peaceful and relaxing. Food was very delicious. Its a good place to rest and proceed to other destinations. We will definitely come again."

"Excellent front desk staff. 2 of the 3 people who I met while I was there spoke English. All were very pleasant."

"Restaurant and housekeeping services were exceptional. Hotel is well maintained and the front desk check in process was quick and friendly. Room peaceful and quiet with great views of mountain side and lake. Recommend 4th floor if possible. 403 was a great room and lots of amenities (e.g., cups, tea pot, robes, phone plugs, etc.). Osen. bath 1st floor was very clean too. Bikes available. Parking for rental cars. Small gift shop and vending machines with food options. Must get breakfast and dinner option. The food and service is excellent. "