Find all hotels by Hyatt Hotels in Upstate New York, NY

"We stayed for only a night while in town for our anniversary, and thoroughly enjoyed our room. The bed was incredibly comfortable, the hot tub was clean, and the room was very spacious. The staff was very kind and helpful, and parking waz ample. We didn't eat breakfast there so cannot comment on that. "

"Hotel room was clean and stocked. Front desk staff friendly. Tried to buy snacks and my cards would not scan. Had to be hotel kiosk. First floor men’s bathroom dirty and not stocked with tp or paper towels. Bar service not great. Hotel area nice and lot well lit. "

"Great stay! Cozy and cute "

"The lady at the front desk was the absolute best! Very helpful and kind and supportive "

"Amazing"

"A good place for a night at Niagara Fall. Room is decent and clean. Front desk is pretty nice. Breakfast included but not so good."

"Everything was clean and convenient but staff was a little rude (especially the shuttle guy) and the common areas near the lobby looked pretty beat up. Everything in the room itself was perfectly clean and functional though, including one of the most comfortable beds I've ever seen in a hotel. The free breakfast was great too. Overall I'd definitely recommend this place."

"The gentleman who checked us in was amazing. Definitely keep him! He's great."

"we enjoyed the happy hour with a glass of wine and a beer with nachos. Food was great. I would have enjoyed the wine more if it was in a glass, vs a plastic cup. Service was great and the staff was friendly."