"I paid up in full for Lofty Stay and on reaching their location I learnt that it has been closed and sealed by the bank.
Hotels.com shud have verified this and removed this Service Apartment from their listing.
I have no connect number of Hotels customer complaints. Hotels.com is obligated and is requested to refund my entire amount as I've trusted this site for many years and this episode was extremely distressing"
"I paid up in full for Lofty Stay and on reaching their location I learnt that it has been closed and sealed by the bank.
Hotels.com shud have verified this and removed this Service Apartment from their listing.
I have no connect number of Hotels customer complaints. Hotels.com is obligated and is requested to refund my entire amount as I've trusted this site for many years and this episode was extremely distressing"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We had a fantastic stay. The property itself is so pretty. The staff very helpful and cordial. No matter where in the property if you happen to run into a staff,they'll always wish you warmly. The décor is charming without being ostentatious.
In spite of being in the city,once inside the resort you get this wonderful feeling of being on a secluded hilltop. It's very serene.
It's a pleasure to walk in the gardens or just wander around the resort. The outdoor piped music was soothing yet...
We had a fantastic stay. The property itself is so pretty. The staff very helpful and cordial. No matter where in the property if you happen to run into a staff,they'll always wish you warmly. The décor is charming without being ostentatious.
In spite of being in the city,once inside the resort you get this wonderful feeling of being on a secluded hilltop. It's very serene.
It's a pleasure to walk in the gardens or just wander around the resort. The outdoor piped music was soothing yet...
I think there is very kindness staff whose name is Kiran. He understood my order of coffee and some meals. I don't say anything but he save a black coffee and some food. It's useful for me.
I think there is very kindness staff whose name is Kiran. He understood my order of coffee and some meals. I don't say anything but he save a black coffee and some food. It's useful for me.
OTOKI
Reviewed December 2, 2023Reviewed December 2, 2023
It was an amazing hotel. The best I have ever stayed anywhere in the world so far. Amazing service, awesome pool, good city views what else you could ask for. What really differentiated this one from others was the automation and attention to details. Large size rooms at affordable cost with amazing city views.
It was an amazing hotel. The best I have ever stayed anywhere in the world so far. Amazing service, awesome pool, good city views what else you could ask for. What really differentiated this one from others was the automation and attention to details. Large size rooms at affordable cost with amazing city views.
Ashu
Reviewed December 29, 2016Reviewed December 29, 2016
I visited Pune for the first time with my family and booked a 2 bedroom suite at the Marriott. While the beautifully spacious and artfully decorated suite was such a pleasant surprise, the service we received was truly unforgettable. I fell sick the night we checked in and the Manager Sagar promptly arranged for a doctor to come to our room, for a lab technician to do a blood test in my room and delivered the prescription medicines ordered by the doctor to my room along with multiple cans of...
I visited Pune for the first time with my family and booked a 2 bedroom suite at the Marriott. While the beautifully spacious and artfully decorated suite was such a pleasant surprise, the service we received was truly unforgettable. I fell sick the night we checked in and the Manager Sagar promptly arranged for a doctor to come to our room, for a lab technician to do a blood test in my room and delivered the prescription medicines ordered by the doctor to my room along with multiple cans of...
Everything was perfect except one thing I was not satisfied with
There is no Water faucet or water for washing in WC bathroom
that why i gave you 2 of 5 in Room comfort
Everything was perfect except one thing I was not satisfied with
There is no Water faucet or water for washing in WC bathroom
that why i gave you 2 of 5 in Room comfort
This is the 2nd time I stayed at Vivanta Pune. The service is just excellent. Their attention to our needs is amazing!!
A young woman who works at the Reception and was our "go to" person. She went over and above to make sure we were comfortable. She even called Expedia and Taj Reservations to make sure we got a refund for the extra night that we'd made by mistake. I was blown away by her professionalism and care for us.
A young in house-keeping was amazing. When we asked for extra towels...
This is the 2nd time I stayed at Vivanta Pune. The service is just excellent. Their attention to our needs is amazing!!
A young woman who works at the Reception and was our "go to" person. She went over and above to make sure we were comfortable. She even called Expedia and Taj Reservations to make sure we got a refund for the extra night that we'd made by mistake. I was blown away by her professionalism and care for us.
A young in house-keeping was amazing. When we asked for extra towels...
Madhu
Reviewed October 23, 2015Reviewed October 23, 2015