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Hotel Palacio Astoreca

4.0 star property
Travelers find a peaceful corner in the bustling city where morning coffee pairs perfectly with books from the hotel's collection

Choose dates to view prices

Hotel Palacio Astoreca creates a quiet haven in the city center. Guests start their day with continental breakfast, relax on a sunny terrace, or browse the library for their next read.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Deep soaking bathtub
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, individually decorated

Premium Double Room

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room, Bay View

Deluxe Room, Bay View | View from room

Deluxe Room, Bay View

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • Bay view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Combined shower/tub, deep soaking tub, rainfall showerhead

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Combined shower/tub, deep soaking tub, rainfall showerhead

Premium Room

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Room

Combined shower/tub, deep soaking tub, rainfall showerhead

Junior Room

Highlights

Individually furnished
Individually decorated
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
  • 35 sq m
  • Sleeps 2
  • 3 Twin Beds

About the neighborhood

Located in Valparaiso, Hotel Palacio Astoreca is in the city center and near a boardwalk/promenade. El Cardonal Market and Avenida Peru are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Posada del Parque and La Isla Ecological Park. El Peral Lift and Concepcion Lift are also worth visiting. Visit our Valparaiso travel guide
Map
Calle Montealegre 149, Cerro Alegre, Valparaiso, Valparaiso, 2370637

What's nearby

  • Plaza Sotomayor showing military items, an administrative buidling and heritage elements
    Plaza Sotomayor
    3 min walk - 0.3 km
  • Paseo Gervasoni featuring outdoor art
    Mirador Paseo Gervasoni
    4 min walk - 0.3 km
  • Container terminal in the city port. Valparaiso, Chile.
    Port of Valparaiso
    15 min walk - 1.3 km
  • Paseo Yugoslavo
    1 min walk - 0.2 km
  • Casa Mirador de Lukas
    4 min walk - 0.3 km

Getting around

  • Puerto Station
    5 min walk
  • Santiago Intl. Airport (SCL)
    72 min drive

Restaurants

  • Restaurant Capri
    5 min walk
  • IL Paparazzo
    4 min walk
  • Brecon's
    4 min walk
  • Delicias Express
    3 min walk
  • Pastalegre
    1 min walk

About this property

Hotel Palacio Astoreca

Upscale boutique hotel in the city center
At Hotel Palacio Astoreca, you can look forward to free continental breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-in, and a front-desk safe
  • An elevator, wedding services, and concierge services
  • Luggage storage, a porter/bellhop, and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch plasma TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CLP 18,000 per night); reservations required
  • Self parking on site (CLP 18,000 per night)
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1923
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during June and May.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Indoor pool
  • Hot tub
The following facilities are closed on Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CLP 18000 per night
  • Nearby parking fee: CLP 18000 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Astoreca
Hotel Astoreca
Hotel Palacio Astoreca
Hotel Palacio Astoreca Valparaiso
Palacio Astoreca
Palacio Astoreca Hotel
Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel
Hotel Palacio Astoreca Valparaiso
Hotel Palacio Astoreca Hotel Valparaiso

Frequently asked questions

Is Hotel Palacio Astoreca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CLP 18000 per night. Limited spots are available.

What time is check-in at Hotel Palacio Astoreca?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palacio Astoreca?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Palacio Astoreca located?

Located in the heart of Valparaiso, this boutique hotel is steps from Paseo Yugoslavo, El Peral Lift, and Fine Arts Museum. Wallstreet Porteno and Navy Building are just steps away. Puerto Station is 5 minutes by foot and Bellavista Station is 12 minutes.

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Reviews

Hotel Palacio Astoreca Reviews

8.6

Excellent

9.4

Cleanliness

8.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old world gem. Amazing breakfast and staff couldn’t be more pleasant or accommodating. Front desk staff was truly above and beyond.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem. The hotel is beautifully decorated, with incredible views of the city/mountains and the sea. Loved the indoor spa pool, breakfast, and the super warm, friendly staff always ready to help with a dinner recommendation, calling a cab, or with a story about a local sight. I'm an early riser and avid coffee drinker, and the amazing crew at Astoreca made sure to bring me coffee to my room, every morning. It was divine. Highly recommend. Can't wait to be back!
Stayed 2 nights in May 2022

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great location, friendly staff, good beds, delicious breakfast, stylish decoration. Highly recommended.
Stayed 1 night in Feb 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención Hermoso hotel
Stayed 2 nights in Feb 2022

10/10 Excellent

raimundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la estadia Muy cordial el Personal del hotel
Stayed 2 nights in Dec 2021

2/10 Terrible

Christopher

Disliked: Staff & service

Not Great for Price

Service was TERRIBLE! The front desk guy was sooooo rude. He would purposely make you wait at gate. Massage was not great. No head hole so my neck hurt more after.
Stayed 2 nights in Mar 2020

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but great location

Very well located and very clean.
Stayed 5 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a great city.

This is an amazing hotel. It is an historical landmark building that formerly was an art college. The staff was friendly and very helpful. The included breakfast was one of the best I have ever seen. The one downside was the lack of air conditioning, so the bedroom was rather warm at night. All together a great place to stay, located in the center of the historic part of a great city.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual and attractive building in a good location in the tourist area. Comfortable and spacious room. Nice terrace. A bit overpriced compared to hotels we stayed in elsewhere.
Stayed 2 nights in Nov 2019

8/10 Good

Mr Simon Peter, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but.....

Had a very nice stay at this hotel in the heart of the old town (UNESCO World Heritage site). Nicely located for the restaurants (away from the flat port area). Nicely kept hotel. Only two things let this place down. 1) The quality of breakfast was no where near as good as other hotels in Chile which was strange considering the level this hotel is pitched at. 2). On our last night we hoped to have a couple of drinks on the large hotel balcony overlooking the port only to find the area had all been reserved for a corporate function. (they had most rooms that night so it squeezed the other 5 rooms out)
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with choice. Staff very frienly, excellent food great boffet breakfast. Excellent location. Unhappy with bed base jutting out with sharp edges creating risk of leg injury
Stayed 2 nights in Mar 2018

4/10 Poor

Ignacio, Santiago, Chile

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel, bad customer service

Beautiful hotel, very well located, with excellent infraestructure. However the customer service was very bad, especially from the hotel manager. I was charged with an abusive exchange rate (dollar/peso) of $680/US$ vs the official $605/US$. When asked if it was possible then to pay in dollars, they didnt let me , arguing that if I was Chilean (local), it was not possible. In general also, the treat towards me was not pollite at all.
Stayed 1 night in Jan 2018

10/10 Excellent

.alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation parfaite de l’hôtel avec vue sur la baie. Un bon point pour la cuisine et le service.

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities

Agradable estadía

El hotel muy cómodo y una muy buena atención. Un tanto caro pero vale la pena el gasto. La ubicación del hotel es excelente pero si querés hacer playa es complicado

6/10 Okay

Michael, US

Disliked: Staff & service

Good location

Staff fairly disinterested. Restaurant is very good, however. Needs some more TLC

2/10 Terrible

Verified traveler

Disliked: Staff & service

Bad Value Proposition and Poor Service

This hotel is no longer among the Relais Chateau offerings for good reason. Management claims to resolve problems that guests have pointed out repeatedly, but fails to do so. Among the reasons for our disappointing stay, were the hotel's failure to honor our reservation. We had booked two junior suites and instead received a room downgrade on one of the rooms to a "premium room" which was a far cry from the junior suite. No apology from the hotel was forthcoming, not to mention any sort of compensation for the inconvenience of having to split our family up on two different floors. Service was extremely poor in the restaurant, and haphazard at the front desk. Management has determined that price gouging for international travelers is acceptable by charging an exchange rate of the Chilean peso to the US dollar that is 25% higher than the market exchange rate. Breakfast is only served from 8:30 am to 10:30 am, so if you check out earlier, you do not get to have breakfast. Porters are only available beginning at 9:30 am to 10:00 am, resulting in guests having to handle their own luggage if they check out earlier. There is no air conditioning at the hotel, which is problematic on a sunny summer day and particularly on the 3rd floor where we were placed after our room reservation was downgraded. The wifi was very spotty and different passwords were required in different areas of the hotel. We will certainly never return to this hotel.

10/10 Excellent

Not Provided, Occidental, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Valparaiso

We had a very nice stay here. Our only complaint was the construction going on outside our room. Once that is done, I think it will be great. The front desk help (especially Eduardo) was great. Breakfast was delicious and plentiful. Room was spacious and clean, and the bedding was great. The recommendations we got for places to go for dinner were great. All in all, a very nice place to stay.

6/10 Okay

Daniela, Rio de Janeiro

Liked: Cleanliness, room comfort

City problems

In the beginning everything was awful! Unfortunately, the city is in the middle of a renovation and the hotel street is closed. I had to leave the car and ask for help inside the hotel. When I told them they need to inform Hotels.com about the terrible conditions of the area, they told me I should park my car in their garage and pay 12.000 chillean pesos!!!! On the other hand, the manager was very polite and tried to solve the problems. The hotel is interesting, but is not a "relais & chateau". The heated pool was cold, the ofurô was cold and dirty. Only the sauna was ok.

6/10 Okay

Nassara, Santiago

Liked: Cleanliness
Disliked: Staff & service

Not a Relais & Chateau experience

The hotel does not live up to the price and expectations generated by their Relais & Chateau affiliation. First problem: we visited during the summer and the rooms, which have a lot of sun hitting them for a good part of the day, have no air conditioning whatsoever. Keeping the windows open might solve some (not all) of the heat problem, but then outside noise and light make it imposible to sleep. Worst of all, we chose this hotel specifically so we could have dinner with drinks at their restaurant Alegre (which is supposed to be a great experience) and not drive anywhere afterwards. We made reservations for the restaurant two months in advance. We confirmed them on the week of the trip. We reconfirmed them upon check-in, around noon. When it finally came the time for our dinner, at 9 pm, and we asked if we could go downstairs to the restaurant, we were informed that the restaurant was not open that night!!! And we were thus stranded on a buzy summer Saturday night at a tourist town to find a place to eat without any reservation. This was not at all the service we expected, and none of the several complaints we made to Relais & Chateau and the hotel management after we left were properly addressed. An invitation to go back and pay those horribly expensive prices to give them "another chance" does not configure a solution.

6/10 Okay

Verified traveler

Disliked: Room comfort

historical hotel and vicinity

Experience - Disappointing Room preparation - Excellent breakfast service - Bad bath commodities Not a hotel boutique experience, I expected more.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Boutique Hotel in the perfect Location!

Great Boutique Hotel in the perfect Location!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Boutique Hotels in Valpo!

We had a very pleasant stay. Great location, well refurbished property, nice rooms, good staff and breakfast.

10/10 Excellent

booster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dont trust sat nav!

Took an age to find hotel though tiny roads up and down this lovely town. Only 3 parking spots in very tight area.

10/10 Excellent

Ormond, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really cool

An outstanding hotel in the coolest part of the magnificent city of Valparaiso. Everything understated but efficient. Our only slight grievance was with the manner in which breakfast was served - that is sometimes it was not buffet style and this just made the process seem a little "complicated". The building itself, formidable and the staff throughout the hotel, helpful and sophisticated. We loved it.