Aparthotels in Valverde

"we were not impressed at all. We couldn’t get water, or a coffee when we wanted. Would call front desk & it would ring & ring only to be hung up on or lied to. Telling us someone coming to bring water or extra towels to room with no one showing up. When we ask for something at front desk it was always we will have to see. Paid for WiFi that never worked. If your a Lifestyle Member your treated fairly if not don’t bother wasting your money as trip will be more frustrating than pleasurable 🙄"

"Nice place .. you have access to both resorts! Bonus !"

"A lovely resort with lovely staff. Carmen was extremely helpful and kind! Wish we could've stayed longer!!"

"Everything was excellent "

"The best hotel in Santiago "

"Spa was great i was all tense and Carolyne took all of it away "

"The food was terrible I got food poisoning. The restaurants are hard to get a reservation at so expect buffet food for most of the trip (which is terrible). You had to PAY for wifi which we weren’t aware of before we got there. Reviews said it was good night life and Dominican culture but there is NO nightlife in the resort. Not a spot for young people. Only old people and families with young teenagers. Would never come back. "

"Expedia listed this property as 4 star, other internet sites list it as 5 star. Although there may well be parts of the resort that are 4 or 5 star, my "standard" room certainly was not. Broken window in my room, busted furniture, broke tiles, power to my room unstable frequently going out. The resort moved me to a different room that was not much better. The power in the room stayed on, but still damaged woodwork, broken tiles, wires off security alarm on slider door, ceiling fan filthy and worn, ceiling vent caked with filth, just awful. And at the resort's steakhouse restaurant, when diners at the next table went to the salad bar, one of the property's stray cats jumped up on the diner's table eating off the plates, absolutely atrocious. I complained to Expedia that they misrepresented this resort as 4 star, and that Expedia listed the "standard" room as having a separate bedroom, which none of the standard rooms had. Expedia offered to relocate me to different lodging, but they were not willing to relocate me to equivalent lodging of an all-inclusive ocean front resort. All Expedia offered me were hotels that were not all-inclusive, not ocean front, and hotels not resorts. So then i replied to them that since they could not, or would not, relocate me to equivalent lodging, i would accept their alternate offer of financial compensation. After multiple communications to them, they refused to reply. So no relocation and no financial compensation."

"Great resort! Clean,friendly, good food! Been going many years and never a problem. They make you feel like family!"