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"Lovely staff and great breakfast options that are included in the stay. Would highly recommend!!"

"Like others have posted. Check in is a complete nightmare. Rooms not ready, Wrong room, No front desk help as it is owned by private parties renting the rooms. No fridge, dining plates or silverware. They lied to Expedia and said they gave us the correct room. Also A/C is limited to how cool it will go and turns off in the middle of each night."

"Que était bon. L’hôtel était légèrement en dessous de nos espérances. Les photos sur Hotels.com étaient plus prometteuse. Le quartier reste très calme et il faut bouger pour les différents activités. La chambre est spacieuse avec deux salles de bain. Nous avions une confort."

"Nice accommodation with a good view over the lake. Tucked away from the main part of town so nice and quiet. About a 10min walk from the main part of town. Our key broke in the lock and they were helpful to replace the lock and provide a new key while we went for dinner. They also were able to provide laundry service."

"Leider so schmutzig, dass wir das hotelzimmer nicht bezogen haben und weiter gereist sind. "

"Amazing place with an astonishing view. The lady that escorted us to the room is very friendly and walks you through the place so you know where everything is. Great location for food and shopping. "

"Do not believe any of the pictures or statements about the rooms. We booked a room with clear pictures of a kitchen and larger fridge and got a larger but bare room with no fridge or tv. Should not have unpacked and phoned Expedia. Showed pictures to manager felt like I was talking to a lawyer. He said it was expedias fault the pictures were wrong. But pictures are still up. Ask to get room promised but it was taken by larger group. Think they booked just after me so he put them in a kicked us...

"Host was amazing. All the food was great. Swimming in the bay was phenomenal "

"Lovely place set away in its own oasis of calm. Rooms were clean and comfortable. Staff were friendly. Breakfast was minimal so, if you’re used to something substantial plenty of restaurants nearby. Would happily recommend and stay again."

"Tàu sạch ,an toàn , nhân viên thân thiện . Giá phù hợp với dịch vụ trên tàu "

"If there is a rating of 0/10, i will do it. DO NOT BOOK THIS PROPERTY. THIS IS A SCAM. Me and my friends (all women) were ghosted by the host despite following all proper communication requirement such as contacting 24 hours before check in. I have attempted to contact the owner months before the day we arrived to let her know we will be checking in late due to our flight. We arrived in Ha Long at midnight, attempted to contact the owner. No answers. No messages. No instructions for the guard...

"The host is kind, helpful, warm and friendly. The place is clean, full equipped, spacious and comfortable. The view is spectacular! Me and my partner enjoyed the place so much, it was the perfection location to settle down before our Ha Long Bay exploration. We recommend!!!!"

"The room was cute and had a fun vibe to it. The owner was very accommodating to our needs."