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"This is a wonderful hotel with truly kind, welcoming, and helpful staff. The room was small, but served my needs well - I found it to be very good value. I initially had some WiFi issues (my phone wouldn't connect from the bed area), but solved it by using my computer as a hotspot.The free breakfast every morning was delicious and varied. I loved my time here so much and would absolutely come back. I originally booked for four nights and ended up staying another four. I didn't want to leave! Don't hesitate to book here. Thank you all for a great stay in Van! :)"

"Clean rooms. Friendly staff and manager. They were really helpful. Recommend it."

"I booked two rooms for four people. Each room advertised to accommodate 3 persons. My family and friend scaping war from Iran after travelling 20 hours on the road got to the hotel at 4:30pm. None of the rooms were ready. eventually when they got to the rooms, they found only a Queens bed in each, chewing gum stuck all over the place, torn up furniture, floor so dirty that they could not and wanted to take their shoes off. The lift was not working. They just could not stay in the hotel from hygiene point of view and the bed situation, not enough beds to accommodate four people needing separate beds. They refused any assistance and a refund. I am very disappointed that Hotel.com has not checked this hotel. And the reason for it being none refundable for exactly the above. Not fit for the purpose."

"It was near the worst part of town. It was basically a motel that wasn't clean. Nobody could speak English. Whatever description is incorrect, and the quality was awful."

"The staff were so kind. They immediately offered tea while we were in the lobby. They offered help and assistance with everything. Checkin was fast. They upgraded our room. Breakfast on the top floor was great. Air conditioner worked well. Only downside was it was buried deep in the shopping district so it was inconvenient driving to and from the hotel in the congested streets. Big bonus: They had a private parking lot right in front of the hotel. "

"Nice, and helpful Stuff! The hotel was convenient, and seems safe. Thank you :) "

"Great hotel and staff great location "