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"Beautiful grounds, professional and friendly staff, clean and comfortable, spacious room, adequate spa facilities, wonderful dining and afternoon coffee/tea service."

"Excellent location. Had everything we needed fir our vacation "

"This property was quite nice and efficient. Its location in the heart of Saint Emilion made visiting the town quite enjoyable. Parking nearby was convenient for a reasonable additional charge. The room was clean and comfortable though a bit tight for our luggage. "

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"

"Beautiful property loved everything about it. Wonderful can’t wait to return!!!"

"Clean room, nice staff and good breakfast. Cat a bit cautious but likes cheese."

"This property is exceptional and stunning. Exquisite elegance was in every bit of the room, and the experience is the height of luxury and beauty."

"Great location, smart, clean hotel"

"Very friendly staff and quiet location "