Search Pensions in Velka Upa

"The location was great, but we were a bit disappointed with the extremely soft mattresses. We even asked at the reception if they had any firmer ones, but were told that the entire complex uses the same type of mattress. Breakfasts were nice, and despite the large number of guests, the staff managed to keep everything well-stocked. The wellness area was great as well, but it’s a shame that although it’s supposed to be open until 10:00 PM, the staff started rushing us out at 9:49 PM — even though it would have only taken us one more minute to leave.I was also surprised that parking is charged separately and not included in the price of the stay."

"The hotel looks run down from outside but the inside lobby is clean and modern and renovated; however you have to pay attention to the type of room you are booking. The Standard rooms are still the old rooms with no A/C where the Luxury rooms are the fully renovated, modern rooms with A/C included which are worth the upgrade. All staff from front desk to dinning room were friendly, welcoming and accommodating. I would stay here again."

"Hotel je velice zastaralý. Před 20 lety byl učitě fajn, ale nyní to je špatné. Jídlo v restauraci málo teplé, než donesete ke stolu, je studené. K večeři si nelze objednat pití. Naprosto nevyhovující časy podávání jídel. Snídaně až od 8 hodin. Horší je to u večeří, ty jsou jen 17-19h. V zimě by to bylo OK, když je v 16h tma, ale v letní sezoně? Také by bylo fajn, kdyby přišel email, že v den příjezdu je večeře jen do 19h. My přijeli v 18.30h a recepční mne ani neupozornila, že se máme jít nejdříve najíst a až pak na pokoje. Recepční ani servírky něchtěly mluvit anglicky, jenže já polsky 100% nerozumím. Ani mi neřekla, že mají boční vchod do patra mínus 1, odkud jede výtah. Takže jsme museli všechny kufry a tašky vytáhnout po 20 schodech z recepce do patra "0" k výtahu. Až večer jsme si to sami zjistili. Základní informace měli vytištěné v češtině. Měli jsme 3 pokoje a dali nám je ve dvou patrech a upravit to nešlo. Noční stolky drží silou vůle. Matrace proleželé. Zárubně našich dveří sotva drží u zdi. Úklid v sobotu neprobíhal, i když na webu je psáno, že je úklid denně. Ohledně bazénu by bylo dobré, od kolika do kolika hodin probíhá plavecký trénink dětí, aby se tomu hoteloví hosté vyhnuli. Lokalita je hezká, výhled z horní terasy také."

"Lovely property perfect location and great food. The only fault I would say is the sofa bed not suitable for sleeping and the mattresses on the bed are so hard I was struggling to sleep.but overall perfect stay."

" Hotel Savoy is a true gem — cozy, elegant, and perfectly located in the heart of the mountains. The staff is incredibly welcoming, the rooms are spotless and stylish, and the food is delicious. The spa is a relaxing bonus after a day of adventure. We didn’t want to leave and can’t wait to come back! "

"A beautiful, modernly furnished hotel, perfectly clean, with very helpful staff, a rich selection of food for breakfast and dinner, and a wonderful wellness area."

"Great location, quiet and comfortable ! Thank you so much team Harmony!!"

"Old fashioned hotel in good shape. Personal was ok. City is nice, and lot of good options to eat. "

"Beautiful area and friendly staff "