Chalets in Venango County

"This will be a mixed review- staff was excellent, lobby area was clean. Bed linens were clean- however...the room was dusty and dirty- the bathroom was clean, but there was an exposed light fixture above the shower- wires hanging out, and needless to say was not going to use the shower. The room needed a good hoovering..the microwave was dirty, and fridge, The coffee pot was dusty and dirty- the heater/air did not work. Had we not driven so far, I would have left. We did not even try the free breakfast. We were told to park around back- to which you then see the massive garbage mess at the dumpster- piled up old furniture, and garbage all over. We did not feel safe leaving our car back there. None of it made sense. "

"Last minute booking due to no electric at our house, they not only welcomed our Great Pyrenees but they made sure they loved up on her and gave her treats when we got there!"

"Sink faucet broken"

"Very nice area and clean rooms."

"My friend slipped and fell in our room because they had shampooed our carpet just that day and didn’t tell the night desk clerk. We didn’t realize that’s what made her fall till we took our shoes off and had soaked socks from walking on the carpet. Went and reported the fall and the wet carpet to the desk clerk who said she had no idea they had been shampooed. She apologized asked if my friend was ok and said she would report the issue and incident to her GM for the morning. No offer to switch us rooms or anything but she did offer us a fan to blow on the carpet. Next day manager basically said nothing and I had to approach her about the situation and all she said was “sorry” not can I switch you room so you number one don’t fall and second have dry feet! Then the shower was broken and the fan in the bathroom didn’t work and the window shade looked like raccoons tore the sides of it. My friend had just had back surgery 2 months ago and that fall really hurt. I’m not sure what I was expecting but it was definitely more than just “sorry”. We definitely will be getting an Airbnb next year "

"Staff was very friendly. The blankets were light on the bed."

"The breakfast is very limited, nothing hot. Had to ask for towels for pool."

"Great area, clean room, nice staff."

"Nice and quiet and pet friendly. Good communication with the host. Had some issues with the hot tub but the host refunded some of our fee and offered a lower rate for any future stay."