Had an awful experience - booked and paid via hotels.com, had paperwork in English and Italian confirming payment, but hotel staff were rude and threatening, and wouldn't accept that we had pre-paid, despite all paperwork confirming this. Just before departure in the morning we were again harassed for payment, only when I threatened to call hotels.com on the spot did they back off. Not sure if this was a genuine admin problem at the hotel, or if it was a tried and tested routine. Room was OK, though air con was not very effective. Thought breakfast would be 'locally sourced farm produce' as this was a farm, but was a couple of bottled of supermarket juice and some packet cakes. Overall as a stop over at the start of our holiday, it was close to the airport and quiet, but that is really all I can positively say about the place. I would recommend some of the staff go on a hospitality training course, and that they better organise their payments administration. I would never go back.