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Artisan Family Hotels And Resorts Playa Esmeralda

3.5 star property
Beach spa retreat walking distance from Chachalacas Beach

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Artisan Family Hotels And Resorts Playa Esmeralda

Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Junior Suite, Garden View | Garden view
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Reception
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
The price is AED 381
AED 453 total
includes taxes & fees
Jun 23 - Jun 24

Explore the area

Map
Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666
  • Popular LocationChachalacas Beach18 min walk
  • Popular LocationChachalacas Dunes22 min drive
  • Popular LocationVeracruz Harbour38 min drive
  • AirportVeracruz, Veracruz (VER-General Heriberto Jara Intl.)42 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

We arrived in the evening and the first thing they did when we arrived was charge us another 2300 pesos for the same exa...
Davis
Apr 22, 2024

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

Grand Suite, Ocean View | In-room safe, individually furnished, laptop workspace, blackout drapes

Grand Suite, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Junior Double Room

  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, laptop workspace, blackout drapes

Deluxe Double Room

  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite

Premium Suite | In-room safe, individually furnished, laptop workspace, blackout drapes

Premium Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite

Senior Suite | In-room safe, individually furnished, laptop workspace, blackout drapes

Senior Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | In-room safe, individually furnished, laptop workspace, blackout drapes

Deluxe Double Room Single Use

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

In-room safe, individually furnished, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Garden view

Junior Suite, Garden View

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Suite

In-room safe, individually furnished, laptop workspace, blackout drapes

Elite Suite

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

In-room safe, individually furnished, laptop workspace, blackout drapes

Junior Suite, Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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Parking included
Free WiFi
7.8 out of 10, Good, (29)
The price is AED 234
AED 276 total
includes taxes & fees
23 Jun - 24 Jun
Hotel Gran Palmeiras

About the neighborhood

Playa Chachalacas

Located in Playa Chachalacas, Artisan Family Hotels And Resorts Playa Esmeralda is in a regional park and on the beach. Zocalo and San Juan de Ulua Castle are notable landmarks, and the area's natural beauty can be seen at Chachalacas Beach and Chachalacas Dunes. Traveling with kids? Don't miss Veracruz Aquarium.
Visit our Playa Chachalacas travel guideOpens in a new window
View more Resorts in Playa ChachalacasOpens in a new window

What's nearby

  • Chachalacas Beach - 18 min walk
  • Chachalacas Dunes - 22 min drive
  • Veracruz Harbour - 38 min drive
  • Veracruz Aquarium - 41 min drive
  • Playa Juan Ángel - 50 min drive

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 42 min drive

Restaurants

  • ‪El manglar - ‬3 min walk
  • ‪Restaurante "El Paraiso - ‬4 min drive
  • ‪Restaurante de colores - ‬20 min walk
  • ‪Higuera Blanca Restaurante - ‬13 min drive
  • ‪Taqueria la Jirivilla - ‬8 min drive

About this property

Artisan Family Hotels And Resorts Playa Esmeralda

Family-friendly resort near Chachalacas Beach
Located close to Chachalacas Dunes, Artisan Family Hotels And Resorts Playa Esmeralda provides a marina, a nightclub, and a swim-up bar. This resort is a great place to bask in the sun with a beachfront location, beach massages, and water skiing. Treat yourself to a manicure/pedicure, reflexology, or a body treatment at Wellness Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and tour/ticket assistance
  • A 24-hour front desk, concierge services, and a porter/bellhop
  • Smoke-free premises, a ballroom, and a billiards/pool table
  • Guest reviews speak well of the helpful staff
Room features
All 50 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • HDTVs with digital channels and DVD players
  • Free infant beds, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 65-200 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Alava
  • Fish Market
  • Skybar

Things to do

  • Access to nearby outdoor pool
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Private picnics
  • Water skiing

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2153 square feet of space)
  • Meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina onsite
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • DVD player
  • LCD TV

More

  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Punta Real
Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
Punta Real Resort Spa Chachalacas
Punta Real Spa
Punta Real Spa Chachalacas
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Ursulo Galván
Artisan Family Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Úrsulo Galván
Resort Artisan Family Hotels And Resorts Playa Esmeralda
Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
Artisan Hotels Resorts Collection Playa Esmeralda
Punta Real Resort Spa
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Resort
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Frequently asked questions

Does Artisan Family Hotels And Resorts Playa Esmeralda have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Artisan Family Hotels And Resorts Playa Esmeralda?

As of 20 Jun, 2024, prices found for a 1-night stay for 2 adults at Artisan Family Hotels And Resorts Playa Esmeralda on 23 Jun, 2024 start from $123.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Artisan Family Hotels And Resorts Playa Esmeralda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artisan Family Hotels And Resorts Playa Esmeralda?

There is free parking nearby.

What time is check-in at Artisan Family Hotels And Resorts Playa Esmeralda?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Artisan Family Hotels And Resorts Playa Esmeralda?

Check-out is at noon.

Where is Artisan Family Hotels And Resorts Playa Esmeralda located?

Nestled on the beach, this Playa Chachalacas resort is in a regional park, 0.9 mi (1.5 km) from Chachalacas Beach, and within 32 mi (52 km) of Chachalacas Dunes and Veracruz Harbour. Zocalo and San Juan de Ulua Castle are also within 32 mi (52 km).

Artisan Family Hotels And Resorts Playa Esmeralda Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 198 out of 498 reviews" "
Rating 8 - Good. 162 out of 498 reviews" "
Rating 6 - Okay. 66 out of 498 reviews" "
Rating 4 - Poor. 46 out of 498 reviews" "
Rating 2 - Terrible. 26 out of 498 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Davis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the evening and the first thing they did when we arrived was charge us another 2300 pesos for the same exact room that we already booked and paid for. Due to the late hour, there was no choice but to pay it so we could go to sleep. For that reason alone, the review is 1 star, but it doesn’t end there. The description of the room said partial ocean view but if we opened the curtains all we could see was people at the pool looking INTO OUR ROOM because they put us on the ground level. As for the restaurant, I waited over 40 minutes for food that was unremarkable. It was half as good and double the price compared with the other local restaurants in the area. Go literally anywhere else for food. The beach was nice and there were other nice amenities and events, but it was not enough to compensate for the feeling that they were just making up rules and policies to ask us for more money.
Stayed 2 nights in Apr 2024

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Dulce María

Stayed 3 nights in Mar 2024

8/10 Good

RAFAEL

Stayed 1 night in Mar 2024

4/10 Poor

Patricia, Hacienda heights

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #1000 was ok in cleanliness but it was very noisy. Room check-in is strictly enforce at 15:00 no exceptions I notice everyone was asked ro wait. I extended an extra night and did reservation with orbitz app. The hotel moved me from previous room because they said it wasnt the same category? Despite hotel was empty on a Monday. When We arrived on Friday the hotel was very busy on all the amenities (beach, pool, hammock & paybeds) due to overselling day passes. Pool towels need to be checkout with official ID. The staff was not very helpful and even had attitudes. Restaurant food was good. I would come back
Stayed 1 night in Feb 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot .
Stayed 3 nights in Jan 2024

4/10 Poor

adan

Stayed 3 nights in Dec 2023

8/10 Good

Samantha

Stayed 1 night in Dec 2023

10/10 Excellent

Isaul

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Annette

Traveled with family
Stayed 1 night in Oct 2023