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"My review echoes many others — Waterfront City Apartments in Budapest are a fantastic place to stay, but the experience feels like a long-stay escape room. The apartment itself was great: clean, well-decorated, comfortable, and clearly well managed. Once you’re in, it’s hard to fault. However, the check-in process is far more complicated than it needs to be. There are multiple codes for different parts — building, room, and parking — and the buildings aren’t clearly marked. Some even share the same codes, which led to confusion and people trying the wrong buildings or rooms. Communication was also extremely difficult as there is no on-site reception team, making it hard to get help when needed and adding to the frustration on arrival. Parking was another challenge. I emailed weeks in advance, followed up with calls, and still had to ring on the day. The fob we were given didn’t match the instructions, so we ended up parking elsewhere and figuring it out ourselves. Staff were mixed — the daytime team were helpful, but the night staff during check-in came across as quite abrupt. A few small touches would help: two tea bags and two coffees for four people over four days wasn’t enough, and nothing was restocked. Overall, the accommodation is excellent once settled. I’d stay again, but only knowing the effort needed beforehand."

"We loved it here! The breakfast was amazing!"

"Dinner and breakfast included. Pools, hot tubs, bowling, and a couple of fine piano players in the evening. We also took in a medieval feast and show included with our stay. We walked up to the castle at Visegrad. Beautiful hike and views. The ferry across the Danube cost 4400 Forint and we toured up and down the Danube. Excellent stay and if you’re looking for a place away from the tourist hustle and bustle in Budapest, this is a great place to meet and mingle with the Hungarians on vacation."

"Very helpful staff, a great spa and jacuzzi, and a wide range of additional services. The area is beautiful, peaceful, and relaxing, and the rooms are spacious and comfortable. We spent an amazing week there with the whole family."

"Amazing view"

"Johnny was impressive! He took great care to ensure we were comfortable. "

"Everything about our stay was fantastic. The facilities were great, the food delicious, most the staff was very friendly. You pay resort prices for anything outside of the offered normal breakfast and dinner buffet. Was a great weekend trip. Having a designated shuttle to downtown would make it even better. We paid quite a bit for Uber to get downtown for extra excursions. It’s about a 20-30 minute trip. Loved it and would recommend. "

"Room was specious and clean, bed was comfortable and had a wonderfull sleep. Quiet and relaxing within walking distance to city links and a nice walk into the center if you dont mind it. Bar and reception staff where friendly and extreamly helpful. "

"To get to the hotel, in the immediate surrounding area I passed at least 3 piles of abandoned furniture, mattresses, etc. Not the hotel's fault but not the nicest experience. The shower was so hot, even at the lowest temperature that it was difficult to take a shower. When I complained they told me to closed it and wait 5 minutes for the pipes to cool down. That didn't work and I was offered no alternative. There was no room service so I arrived late and had to drive a few kilimetres to find something to eat."