مؤرشَف
10/10 ممتاز
Joseph M.
21 ديسمبر 2014
Truly Amazing
Booked one of these apartments through Expedia for a weekend break. As soon as it had been booked I revived an email from Matteo introducing himself and detailing information about the apartment and providing information about booking transfers to and from the airport should we need to.
Unfortunately due to a problem with the heating in the apartment I had booked we had to change in the week leading up to our break. Michela emailed me and explained the problem and immediately arranged an alternative apartment. There was nothing to worry about as the alternative apartment was everything we asked for and more!
On arriving at the airport we were in contact with Michela who arranged for someone to meet us at the apartment, give us the keys and show us around.
It was situated in a central location with easy access to the whole of Verona! The apartment was clean, spacious and had numerous facilities (including washing machine, hair dryer, open plan kitchen/living room, towels).
When staying in an apartment you don't have the support from staff that you do in a hotel. However in this case both Matteo and Michela were reachable 24hours a day both by phone and email and could not have been more accommodating! Everything went with ease and when checking out all we had to do was leave the keys on the table and shut the door behind us! Totally hassle free!
If your looking for an apartment in Verona...look no further!