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"I can be quite picky. To my point I always travel with Tea tree and Rosemary oil, blankets, hoodie, socks, long pants even in summer…I used none of these! I was pleasantly surprised at the level of cleanliness. We arrived a bit late in the evening and the front desk staff member, Kathy was lovely. There is a very mini “market” available 24hrs which met our late night needs."

"Easy to get to "

"The room was clean, had plenty of space for our family of 4 . The breakfast was okay compared to other hilton brand hotels. This hotel only offered basic scrambled eggs, they had pork sausage one morning which was good, but other wise they only had turkey bacon, 3 kinds of cereal, same yogurt flavors, their breads/bagles were dried out like they had been out longer then breakfast hrs. The real decline came upon check out. At check in they put a hold in 1/2 the total stay, not the $250 deposit, so that was unexpected but fine, then with only 2 days left they put a hold on the other 1/2. So the total stay is pending out of my bank. The day after we check out the whole amt is withdrawn from my account while there is still a hold on the whole amt . I called my bank and they said the merchant has a hold until 6/25! I checked out on 6/16! Plus they already got paid the full amount! My bank said to call them and request a release, the hotel said this is normal and will drop in 3-5biz days. Ive stayed in many Hiltons and other brand hotels and never had them hold the full amt plus take the full amt. this alone drops my rating. The man I spoke to was rude, said they didnt take more then the amt I owed for my stay, kept telling me its my fault because I used a debit card, said I shouldnt use a bank card and should use a credit card. That this is normal that they hold the full amt until you check out. So they currently have $2750 for a stay that should have been $1375! "

"All good…Thanks"

"This hotel is the best they beyond and above. Our favorite "

"No nonsense type of place run efficiently by professional and courteous staff. Human enough to pick up phone calls to answer questions yet automated enough to keep everything very efficient. Great value. "

"Excellent location and hotel"

"We stayed here with our son and his service dog. Everything at the hotel was handicapped accessible for him and his wheelchair from the ramp up to the room to the shower in the bathroom. The room was very clean and neat and even the grounds were well maintained. Everyone was very friendly and we thoroughly enjoyed our stay. Keep up the great work!"

"The front desk lady Ms.Donna was very helpful and accommodating. She had excellent hospitality and customer service making our stay very peaceful and enjoyable. We had a bad experience with 2 other hotels in the area and it was very reassuring to stay here after. Thank you Ms.Donna and the Fairfield inn, we will be staying here everytime we visit Binghamton! "