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"Superb location, stunning views from room and reception, excellent service and facilities. Nicolas at the reception made our stay super special, with his great personality. We observed him making each guest feel valued and special. Nothing was too much trouble and a wealth of information was given to us to make the best of our short 2 night stay. Hotel was next to bus stop, and direct access to the lake side promenade too. Room was very clean, very comfortable beds, amazing shower and a fridge. Loved the shutter for windows and the awnings that cover the balcony in sunnier times. Improvement needed: minor maintenance issue of the power plug cube being broken off its stand on one side of the bed and night stand shades need tightening. 2 coffee pods per day for 2 people in a room is not generous at all, especially when you charge Chf 4 per extra capsule. That said, we had an outstanding stay and the only regret was we were not staying longer. "

"Great hotel"

"Lovely and clean. Great location "

"Never ate breakfast at the hotel. Coffee and tea available all day in lobby. Lobby Bar was excellent. Overall a 10/10. Staff room location perfect. Wonderful will go back and recommend to others. Wonderful trip to the Christmas Markets!!!"

"The hotel is conveniently located right across the street from the train station and the Christmas market was within short walking distance. We had a lake view room. The bed was very comfortable and the hotel provided all the essentials for our stay. "

"Everything is so clean, the room is nice and the location is perfect."

"This was an amazing vacation, quality all round "

"Very convenient for the train station and central Lausanne, this hotel provided a large, comfortable, clean room with a fantastic view of the lake and mountains from the balcony. Breakfast was very good and plentyful. There was a coffee machine in the room. Some might find the decor and bathroom a little dated but we loved the grace and elegance of the room, which had a desk, 2 chairs and a sofa, as well as a fridge. The staff were polite and helpful allowing us to store baggage and check in early. "

"Great location and room. Right on lake and at Christmas market. Perfect!"