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Really nice stay here. Top floors have balconies and I really enjoyed the view from up top. Quality rooms with fans and AC and an excellent, simple breakfast. Staff was really helpful with everything and made me feel like I was at home.

We loved this hotel. The pool was amazing!!! Alejo was the best always helpful! We loved him!! Also the two best employees in the front Augustina and Sergio Alvarenga went above and beyond to help us. We would come back just to see these three. They were the best!

Very comfortable place to stay, excellent restaurant too. My room was superb… spacious, nicely laid out, great bed. Upon returning to the hotel after a full day, found they had brought up a very tasty cheese and snacks board. Spa and exercise room is first rate too.

What a wonderful hotel. The staff is terrific. Location perfect. Room was great. And the breakfast was a nice way to start the day. I'd be happy to stay there again.

Courteous and very helpful staff Diana, always helpful and available Tilgen and Gabriel. Close to everything and all tours could be arranged with help from Diana at front desk

Exceptional hotel in Palermo area. Friendly and professional staff. Modern and beautiful room with a breath taking panoramic window. Wonderful breakfast. Safe and nice walkable area. I just love it!!!!

Still at ILUM as I write this review. It's been an amazing stay, filled with courteous & thoughtful service all the way from the front desk, to room staff, to breakfast coordinator, to general manager's personalized attention. The hotel has modern conveniences, super clean, spacious. The decor is modern elegant. We will definitely return!! It would be a pleasure to see all the friendly & helpful people who are here, making sure all our needs are met. Oh, yes, almost forgot to mention the black...

Very good

All arrangements prior to arrival were schedule with the hotel and all done accordingly. Staff at the hotel were eager to assist, friendly and helpful at all times. Well kept facilities and our suite was great. The area had a good variety of restaurants, wine tasting classes, boutique stores,etc.

Our pre cruise, four-night stay at the Casa Bevant (CB) was truly memorable. The hotel is very centrally located. Turn right upon exiting the hotel and the Recoleta Cemetery, the Recoleta Urban Mall and a host of sidewalk cafes, restaurants and even bars are within a 5-minute walk along a lovely tree lined street. Turn left and there are more coffee bars, bakeries, a major supermarket and if you need it even a place to have your suitcase repaired (we needed that). The hotel itself is well...

Wnen I booked this place, i did so because there was a gym, pool, and massage available. I pictured my self getting massages and lounging by the pool. Unfortunately we took granddaughters age 18-22 and were running constantly. There are so mant places close by to see, restaurants that are fantastic, and all walking distance or short taxi ride. Bad side, you have to call first to go to the pool, we were told so thry can bring you a robe. Granddaughters never got a robe. Also $40 extra for the...

Great small hotel in happening area close to good restaurants and cafes

Great place great service spectacular View great location friendly staff Will win we back

Stayed at this hotel for one night as couple. Central location in Palermo Soho, nice lounge area where you can hang out (even after check out!) Delicious breakfast choice, and one can order hot dishes for free (scrambled eggs or omelets) one block away from two supermarkets (Carrefour and Dia Supermercado). SUPER friendly stuff!

Great location with a lot of bars and restaurants around including local tango schools. The room are nicely don and very comfortable. They key 5 star difference is all about service. I have stayed at hundreds of hotels and this one provided the best service ever from arranging airport and ferry transfers, reservations, tickets to local events, wake up calls and preparing to go breakfasts when we left before breakfast was served. People at other hotels should stay here to find out how to better...

The staff welcomed our group of 6 and escorted each of us to our suites and rooms. The ladies made sure the AC was working properly, informed us about the lights, and showed us the hospitality living room complete with snacks each afternoon. The bed linens and thick towels were amazing as well as comfortable mattresses and pillows. I enjoyed the roof top jacuzzi each day and sitting in the deck. Breakfast of fresh fruits, warm homemade croissants and breads, and egg and meat dishes were...