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"Friendly staff"

"People at front desk was very helpful. I was traveling from US with my big luggage and hotel staff helped me to get taxi to the hotel and also helped me with my luggage. Thank you !! It was wonderful experience. I will definitely visit again!! "

"The real stand-out was the breakfast. It had absolutely everything, including champagne. The staff were generally friendly, although we did overhear a conversation where one member of staff was the opposite of friendly. Otherwise, staff were just wonderful. Our room was roomy ... the bed was a dream. Haven't slept so well for years. It is expensive, but the breakfast was worth every cent!"

"Loved our room, friendly staff, delicious breakfast and great location to Christmas Markets! "

"Room is very clean, Staff is really kind and helpful. "

"A good place to call home for a few days in Erfurt. Close to the main train station and public transit. I’d recommend it to anyone. "

"Met expectations. "

"A fabulous gem of a hotel with very helpful staff. Beautiful rooms, extremely comfy beds, nothing too much trouble (I ordered a kettle to make tea). Right in the centre of the old town - perfect location. Gardens within the court yard a delight. (NB Expedia - there isn't a swimming pool!)"

"Best hotel "