Find all hotels by Independent in Villa El Carmen

"Everything was amazing as always. I always stay there. Super convenient. Next to the mall ad kid friendly."

"There costumer service toward the costumers was really bad. My reservation was for a bigger room but I got an small one. The front desk could not help me because they were all book. They clearly made a mistake and they said, I was the one who made it. Also they wanted me to charge me more money. Awful staff and costumer service."

"Excelente desayuno"

"Me gusta el servicio de desayuno, y el acceso hacia el hotel muy confortable "

"Classic 4 star hotel. Not much in the area. Can’t walk to anything so you will need taxi to go get food as there’s not much offering in the restaurant. "

"Parking available always "

"In an all-inclusive resort, I expect to have food at all times. We showed up at 5 pm hungry from the airport and were told dinner is till 7 pm. There is no other option but to wait because there are no additional restaurants to buy food or snacks. My room shower overflowed and all the room floor got wet; I had to call the front desk and have maintenance come to fix it and dry the floor. The door key kept getting inactive, so it’s not up to date like other inclusive hotels around the world. At the end, we ended up leaving for Managua and not staying the full length we actually booked for."

"Used the pool everyday. Would have been nice to have had a booklet with information about the area. Didn’t know a lot about area til a few days before we were going home. Was a nice place, nice and secluded. Needed some creature comforts."

"Area was nice, views spectacular and restaurant staff was extremely nice. The only thing that I was not happy was with is that the power went out and nothing was communicated to the guests. Had no idea about the situation. A simple "