"This is an Italian family ski resort hotel, don’t expect anything luxury. The one positive thing was that the have our dog a very nice welcome bag with treats, dog bowl, poop bags, and a bed. That was very much appreciated, but from there the experience went downhill. First of all, even if you’re a guest you have to pay 25€ for the spa and book a time (no more than 45 minutes allowed). Then the restaurant is basically a cafeteria and the food at the buffet doesn’t stay hot… the à la carte menu has nice presentation but poor quality food. And finally, the room did not come with any water to drink nor anything in the mini bar etc. Very very basic, however that is what you can expect for the price. Staff was either young and arrogant or old and tired… they were nice though but almost none of them speak English. Would not recommend unless you want a cheap family friendly ski resort. "
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