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"Staff were so friendly and helpful. The property is beautiful and it was so nice to be inside Lucca. Would definitely come back."

"Very service minded staff. Thank you Elton for helping us get tickets to local opera festival."

"Very Italian spacious property the area was very good The ac does shut off after a few hours for economic reasons and the nicely arranged showers did leak but it was beautiful we were six adults that had enough space and three bathrooms ( one couple did sleep on a sofa bed but it was not terrible) it could use a bit of update for for lighting and the sofa beds mattress good fit for us "

"Very cute hotel"

"Fun little hotel within walking distance to the beautiful spa downtown area. The mountain village was further than we thought, but there is a funicular to try another time! "

"Great"

"Vacation for a family of 5. The apartment was nice. The only downside was poor communication. I contacted them per their instructions a week before our arrival with our information and was told we could drop our luggage early. When we arrived in Florence, I sent a message via Whatsapp 30 minutes before getting to the apt. (per their instructions), but never heard back. Arrived at the apt. and sent another message with no response, so found a storage facility, dragged our luggage there, paid 33...

"Bella struttura e personale gentilissimo"

"Its a beautiful property with the friendliest staff! Would definitely return!! Perfectly located ad well"